Advanced Service Technician Level 4

Shift:1st shift

City:Solon

Swagelok Northeast Ohio USA

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality Integrity Respect for the Individual Customer Focus Innovation and Continuous Improvement which are demonstrated through our daily actions. For over 75 years our dedication to our core values has been the foundation for our success. Our products have been up into space down to the bottom of the ocean and everywhere in same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skillsyoull thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Be Connected. Be Valued. Be You.

We hope youll consider joining our team.

The Advanced Service Tech Level 4 repeatedly demonstrates proficient technical intellect performing electrical mechanical fabrication and pressurized fluid system tasks. Exhibits an advanced aptitude and understanding of schematics/blueprints material properties and analytical thinking. Frequently leads troubleshooting initiatives to identify and correct root cause(s) to problems. Troubleshoots multiple equipment types able to effectively train others on their operation and holds a thorough comprehension of Rx principles. Demonstrates a clear sense of urgency strong communication skills (written and verbal) and effective collaboration with cross functional teams. Credibly serves as company liaison while working with external vendors and suppliers. A staunch advocate of Reliability Excellence who promotes and demonstrates full compliance of standardized practices and safety policies.

• Strict adherence to Swageloks General Housekeeping & Safety Practices and Policies
• Proper use of Lockout-Tagout (LOTO) and Hazard Communication
• Efficiently repairs/replaces faulty machine components and escalates when necessary
• Accurate utilization of precision measuring instruments and mathematical principles
• Detailed recording of investigative findings actions taken results and time in CMMS
• Proven ability to troubleshoot across multiple equipment types
• Skilled at rigging securing and transporting machine components
• Levels and aligns equipment independently and trains others

• Adept at performing maintenance tasks per Swageloks Operations Manual and trains others
• Comprehensive understanding of production equipment operation and how it impacts product quality and production efficiency
• Diagnoses electrical mechanical pressurized fluid system and filtration problems separate from process and escalates
• Proficient in fabrication soldering welding and machining equipment in order to construct/repair work centers

• Recognizes problems in electrical schematics and/or mechanical blueprints
• Develops initiates improvements and trains others on: PM Docs Standard Work and BOMs
• Proficiently uses Predictive Technologies (i.e. vibration analysis multi-meters push-pull testers)

• Habitually uses Root Cause Analysis tools to solve complex equipment issues
• Highly resourceful and active participant of foundational lean events
• Operational knowledge of Numeric Controls Computer Numeric Controls Human Manual Interface Programmable Logic Controls

• Leads and actively participates in shift start up meetings

Required:

• High school diploma or equivalent
• Minimum of 5 years of applicable maintenance and/or technical experience.
  • Technical degree is equivalent to 2 years experience
• Proficient use of Microsoft Office (Word Excel and Outlook)
• Certified to operate Powered Industrial Equipment with minimum of 2 years experience.

Preferred:

Flexibility

• Responds to unexpected situations or sudden changes with swift action and positive results
• Seamlessly transitions between different tasks or environments and excellent at prioritizing
• Accurately assesses risk when faced with uncertainty and confidently moves forward
• Always willing to adjust their schedule when the situation calls for it

Customer Focus

• Leverages in-depth equipment knowledge to make quick informed decisions without delay
• Maintains concentration on high priority tasks and avoids unnecessary distractions
• Works diligently to fully resolve customer issues and routinely follows up to validate resolution
• Has genuine concern for customers and carefully analyzes a problem to ensure best possible solution(s) is acted on

Reliability and Integrity

• Consistently demonstrates honorable behavior most notably in challenging situations
• Known for paying very close attention to details ensuring accuracy and thoroughness
• Regarded as highly dependable steady in their approach and consistently portrays humility
• Constructively manages their time and resources preventing last minute rushes / forgotten tasks

Accountability

• Sets and communicates clear expectations for themselves and others
• Ensures coherence and alignment within the group prior to beginning a task or project
• Holds themself to the highest standards strives for excellence encourages others to do the same
• Anticipates potential issues and takes steps to address them before they escalate

Teamwork

• Accomplished navigating group discussions where all parties can voice differing perspectives
• Flourishes in settings to problem-solve and find creative solutions to challenges
• Embodies credibility and trustworthiness while representing the team in every engagement and interaction
• Avid enabler and promoter of an inclusive environment

Communication

• Ability to empathize and convey cause without criticism
• Displays a genuine interest while listening to others with an open mind
• Provides feedback constructively presenting a divergent perspective in a non-offensive convincing manner
• Speaks confidently to effectively convey a message and uses appropriate body language to reinforce their message

• Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards.

• Lift push pull or carry weight no less than 35lbs. however occasionally up to 50lbs lift push pull or carry.

• Must be capable of being on foot for up to 8-12 hours a day.
• Capable of squatting need and reach.
• Must be capable of obtaining Respirator Certification through medical evaluation and fit testing.
• Travel to other facilities and vendors as required for training and/or support

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness compensation retirement planning and supplemental rewards.

To apply:

1. Click Apply Now to the role of interest upload your resume and complete the application.

2. Those that match our qualifications will be contacted to schedule a phone interview.

Congratulations on taking the first step to Be Connected. Be Valued. Be You.

Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race ethnicity creed color religion sex pregnancy pregnancy-related medical conditions age national origin or ancestry disability genetic information veteran/military status sexual orientation gender identity or other protected characteristic under federal state or local law.

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 the Americans with Disabilities Act Amendments Act of 2008 and Ohio state law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer which means that either party is free to terminate the employment relationship at any time without any advanced notice for any reason or no reason.