Director of Product Design
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Job Summary
About us
At Fenergo were not just building softwarewere transforming how the worlds leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the worlds top financial institutions were on a mission to change the game.
Were more than a global leader in AI-powered client lifecycle managementwere reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations we turn complexity into clarity. Our FinCrime Operating System powered by agentic AI and intelligent automation helps financial institutions move faster act smarter and stay safer across 120 countries.
But we dont stop there.
At Fenergo we believe in a world where financial institutions arent just complianttheyre confident. Where technology doesnt just meet regulationsit stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
Every product we build every innovation we deliver and every partnership we forge is shaped by that belief. Were tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks our work empowers banks to serve their customers with speed integrity and peace of mind.
Join us and be part of a team thats building smart solutions solving real problems and shaping the futuretogether.
The Role
We are seeking a Director of Product Design to lead and evolveFenergosdesign function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision building a high-performing team and embedding user-centric and workflow-centric thinking across the organisation.
You will play a critical role in reimagining both user experience and underlying workflows simplifying complex financial processes into intuitive scalable and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points challenge existing paradigms and design future-state experiences.
You will partner closely with Product Engineering and Customer teams to shape product strategy influence the roadmap and deliver differentiated experiences for complex data-rich financial workflows.
This is a unique opportunity to work on mission-critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech.
Key Responsibilities
- Define and execute a forward-looking UX and workflow design vision aligned withFenergosproduct strategy and business goals
- Reimagine end-to-end user journeys and operational workflows to simplify complex financial crime onboarding and regulatory processes
- Partner with clients and customer-facing teams to co-create solutions deeply understanding user needs pain points and real-world constraints
- Lead mentor and scale a high-performing product design team fostering a culture of innovation ownership and excellence
- Establish and evolve design processes standards and best practices with a focus on outcome-driven and hypothesis-led design
- Champion user-centeredand workflow-centric design ensuring insights and data directly shape product direction
- Collaborate closely with Product and Engineering leadership to align vision withfeasible scalable delivery
- Drive the development and adoption of a robust scalable design system that supports consistency and speed across the platform
- Ensure cohesive intuitive experiences across complex configurable enterprise-grade SaaS products
- Act as a strategic partner at the executive level advocating for design as a driver of business value and competitive advantage
- Measure and continuously improve design impact through user outcomes workflow efficiency gains and product metrics
Requirements
Requirements
- Proven experience in a senior design leadership role (Director or Head of Design level) with ownership of design vision and strategy
- Strong background in B2B SaaS product design within complex workflow-heavy or enterprise environments
- Demonstrated ability to simplify complex systems and reimagine user workflows not just interfaces
- Experience working directly with customers or end users to shape product direction andvalidatedesign decisions
- Track recordof building and scaling high-performing design teams and design functions
- Deepexpertisein UX product design service design and design systems
- Strong strategic thinking with the ability to translate vision into tangible product outcomes
- Experience working cross-functionally with Product and Engineering in agile environments
- Excellent communication and stakeholder management skills with the ability to influence at executive level
Nice to Have
- Experience in financial services fintech or regulatory technology (RegTech)
- Familiarity with compliance-driven operational or workflow-intensive platforms
- Experience designing for data-rich highly configurable or rules-driven systems
- Exposure to service design journey mapping or operational transformation initiatives
- Experience incorporating AI/automation into user experiences particularly in complex decisioning environments
Benefits
Our promise to you
We are striving to become global leaders acrossall ofthe categories weoperatein and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.
- Collaboration: Working together to achieve our best
- Outcomes: Drive Success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
Whats in it for you
- Health insurance
- 25 days annual leave plus 3 company days
- Work From Home set-up allowance
- Exposure to our local wide partner community
- Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
- Other competitive company benefits such as flexible working hours work-from-home policy sports and social committee and much more
- Extensive training programs through Fenergo University where you will be certified in all of the Fenergo products
- Opportunity to work on a cutting-edge Fintech Product using the latest tools and technologies harnessing AI
- Defined training and role tracking to allow you to see and assess your own career development and progress
Diversity Equality and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are valued respected and can reach their full potential. We do not discriminate based on race colour religion sex national origin age disability or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications merit and business needs. We believe that a diverse workforce enriches our company culture fosters innovation and contributes to our overall success. We strive to provide a fair and supportive environment for all employees promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Required Experience:
Director
Key Skills
About Company
We are a global FinTech & RegTech success story growing rapidly across North America, Europe and Asia. We are customer centric and passionate about our clients. We have an amazing market-fit and are operating in the right market with the right solutions. Our clients are facing evolvin ... View more
