Front Office Coordinator-Palliative Care
Greenwood, IN - USA
Job Summary
Position Overview
Our non-profit mission-driven palliative care program is seeking a friendly organized Part-Time Front Office Coordinator to support daily clinic operations and serve as a welcoming first point of contact for patients families and referring providers. This role plays an important part in helping patients access compassionate palliative care services while supporting the work of a community-focused healthcare organization dedicated to improving quality of life for those facing serious illness.
Key Responsibilities
Process and manage incoming patient referrals
Obtain and track insurance prior authorizations
Answer and triage incoming phone calls from patients families and referring providers
Schedule new and follow-up patient appointments
Maintain accurate patient information within the electronic medical record
Coordinate with clinical staff to support smooth clinic operations
Qualifications
Prior experience in a medical office or healthcare administrative role preferred
Experience with insurance authorizations and referral management helpful
Strong communication and organizational skills
Comfortable working with electronic medical records and standard office software
Ability to manage multiple tasks in a fast-paced environment
Schedule & Benefits
Approximately 20 hours per week with flexible daytime hours
Schedule may be arranged to accommodate school drop-off and pick-up times making this an excellent opportunity for parents or caregivers seeking part-time work
Work in a supportive mission-driven non-profit healthcare environment focused on serving the needs of our community and providing compassionate care
Required Experience:
IC
About Company
Care of the Piedmont provides high-quality, professional and innovative inpatient, in-home, hospice and palliative care services to patients living in the Piedmont areas of South Carolina. We are proud to have a 5-star rating from medicare.gov.