Customs Brokerage Specialist, Amazon Customs and Trade
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Amazon our mission is to be Earths most Customer-centric company. The Amazon Customs & Trade (ACT) team delivers comprehensive customs brokerage services for our customers.
We are seeking a detail-oriented Customs Brokerage Specialist to join our this role you will manage daily customs clearance operations for ocean air rail and truck cross-border shipments. The position involves collaborating with freight forwarders sellers and vendors to ensure proper shipment and document preparation while monitoring clearance status and managing issue escalation. You will also perform accurate data entry for entry filing classifications and inspections as well as generate and track delivery forms while ensuring compliance requirements are met.
The ideal candidate will be customer-obsessed detail-driven and passionate about international logistics. Join us as we revolutionize global commerce one shipment at a time.
Key job responsibilities
- Verify completeness of information upon onboarding Customers
- Prepare import documentation to ensure timely release and delivery of orders
- Verify accuracy of commercial documentation and charges
- Submit documentation to regulatory agencies
- Meet daily/weekly KPI targets for entry submission and accuracy
- Collaborate with other service providers to solve shipment issues
- Collaborate with origin and destination logistics teams
- 2nd Tier support for Customer Service queries
A day in the life
You will start each shift by reviewing a live queue of incoming cross-border shipments triaging clearance priorities and coordinating with freight forwarders and carrier partners to resolve documentation gaps before they create delays. Mid-day youll collaborate with origin and destination logistics teams to track in-flight entries respond to regulatory agency queries and escalate time-sensitive issues with clear resolution plans. Throughout the day you serve as the subject-matter expert for customer service teams translating complex customs requirements into actionable guidance that protects our delivery commitments to customers.
About the team
The Amazon Customs & Trade (ACT) team is a high-performing group of logistics professionals driven by a shared mission: make cross-border trade invisible to customers. We move fast hold a high quality bar and invest in each others growth combining deep trade expertise with Amazons leadership principles to continuously raise the standard for compliant efficient global supply chain operations.
- Knowledge of Excel at a basic level (e.g. UX navigation math & logical functions lookup functions etc.)
- Work 40 hours/week and overtime as required
- Experience performing accurate data entry and analysis
- Experience in international logistics cross-border transportation and supply chain or U.S. Customs rules and regulations
- 2 years of customs entry writing experience with a proven track record handling complex high-value shipments
- High school or equivalent diploma
- Bachelors degree in logistics transporation supply chain or business
- Licensed customs broker
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking a detail-oriented Customs Brokerage Specialist to join our this role you will manage daily customs clearance operations for ocean air rail and truck cross-border shipments. The position involves collaborating with freight forwarders sellers and vendors to ensure proper shipment and document preparation while monitoring clearance status and managing issue escalation. You will also perform accurate data entry for entry filing classifications and inspections as well as generate and track delivery forms while ensuring compliance requirements are met.
The ideal candidate will be customer-obsessed detail-driven and passionate about international logistics. Join us as we revolutionize global commerce one shipment at a time.
Key job responsibilities
- Verify completeness of information upon onboarding Customers
- Prepare import documentation to ensure timely release and delivery of orders
- Verify accuracy of commercial documentation and charges
- Submit documentation to regulatory agencies
- Meet daily/weekly KPI targets for entry submission and accuracy
- Collaborate with other service providers to solve shipment issues
- Collaborate with origin and destination logistics teams
- 2nd Tier support for Customer Service queries
A day in the life
You will start each shift by reviewing a live queue of incoming cross-border shipments triaging clearance priorities and coordinating with freight forwarders and carrier partners to resolve documentation gaps before they create delays. Mid-day youll collaborate with origin and destination logistics teams to track in-flight entries respond to regulatory agency queries and escalate time-sensitive issues with clear resolution plans. Throughout the day you serve as the subject-matter expert for customer service teams translating complex customs requirements into actionable guidance that protects our delivery commitments to customers.
About the team
The Amazon Customs & Trade (ACT) team is a high-performing group of logistics professionals driven by a shared mission: make cross-border trade invisible to customers. We move fast hold a high quality bar and invest in each others growth combining deep trade expertise with Amazons leadership principles to continuously raise the standard for compliant efficient global supply chain operations.
- Knowledge of Excel at a basic level (e.g. UX navigation math & logical functions lookup functions etc.)
- Work 40 hours/week and overtime as required
- Experience performing accurate data entry and analysis
- Experience in international logistics cross-border transportation and supply chain or U.S. Customs rules and regulations
- 2 years of customs entry writing experience with a proven track record handling complex high-value shipments
- High school or equivalent diploma
- Bachelors degree in logistics transporation supply chain or business
- Licensed customs broker
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience qualifications and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at AZ Tempe - 19.00 - 33.00 USD hourly
Required Experience:
IC
Key Skills
About Company
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