Program Coordinator Patient Scheduler Harborview Medical Center HandFoot Clinic
Seattle, OR - USA
Job Summary
Job Description
Harborview Medical Centers 6NJB Foot Ankle and Hand Clinicshas an outstanding opportunity for aProgram Coordinator.
WORK SCHEDULE
Full-time 100% FTE (40 hours per week)
Day Shift
Mondays- Fridays 8:30am-5:00pm
DEPARTMENT DESCRIPTION
Located in the Ninth & Jefferson building across from Harborview Medical Center the Foot & Ankle Center at Harborview provides consultation and surgical treatment for complex foot and ankle reconstruction including arthritis deformities genetic anomalies sports injuries and traumatic injury. We also offer podiatry services and non-surgical treatments.
We partner with our patients to develop an individualized treatment plan that will provide the best outcome for foot and ankle mobility and function.
POSITION CAMPUS HIGHLIGHTS
Only Level I trauma and burn center in the region
Close proximity to public transportation
Harborview ranks among the nations top hospitals in rehabilitation care neurology neurosurgery and orthopedics
PRIMARY JOB RESPONSIBLITIES
Clinic Flow Activities:
Coordinate patients entry into and through the health care system as related to a patients disability claims
Coordinate and Complete all paperwork and correspondence requirements related to patients medically-required absence from work or medically-required work restrictions (i.e. required absence from work post surgery or work restrictions post surgery)
Coordinate patient care services and serve as the patient advocate being available to both patient and physician during clinic sessions
Facilitate delivery of efficient patient care with coordination of services with the patient medical visit
Create clinic-specific policies procedures or workflows and adjust as state/payor regulations evolve
Patient Care Activities:
Interview patients to determine areas of concern and anticipated needs upon reappointments with physicians and outside agencies
Ensure the outcome of treatment recommendations for continued care is conveyed to outside consultants from the physicians
Revenue and Data Collection:
Complete the necessary forms and corresponding billing documentation
Collect and regularly report on statistics regarding volume of disability claims types of disability claims and corresponding revenue collected
Collect and regularly report on statistics regarding FMLA cases (i.e. medically-necessary absence from work due to surgery) o Budget Monitoring: correct L&I billing and reimbursement figures monitoring patient spend down accounts
Customer Service and Team Behaviors:
Act as a resource and technical consultant to physicians RNs and others on the care team regarding disability claim needs
Compose Correspondence and record patient information in the chart
Timely Completion of disability and FMLA forms
May direct the work of others
Within 6 months of hire a new HSC must also:
Participate in COHE training
Participate in an L&I orientation at L&I headquarters in Tumwater
Spend 4 to 8 hours shadowing an experienced HSC at another COHE
Obtain an L&I Provider Number in order to bill for his/her time
REQUIREMENTS
High school graduation or equivalent
AND two years of experience in the program specialty
OR equivalent education/experience
ABOUT HARBORVIEW MEDICAL CENTER
As the regions only Level I Trauma and verified burn center Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis including emergency medicine trauma and burn care neurosciences ophthalmology vascular surgery HIV/AIDS rehabilitation mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community as well as the entire Northwest region.
Challenge. Collaboration. Compassion.
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.
All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.
Become part of our team.Join our mission to make life healthier for everyone in our community.
Compensation Benefits and Position Details
Pay Range Minimum:
$22.94 hourlyPay Range Maximum:
$32.81 hourlyOther Compensation:
-Benefits:
For information about benefits for this position visit Shift (United States of America)Temporary or Regular
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
SEIU Local 925 NonsupervisoryAbout the UW
Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.
UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process contact the Disability Services Office at or .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Required Experience:
IC