Hardware Supply Chain Management Senior Associate

As a Hardware Supply Chain Management Senior Associate within our finance organization you promote day-to-day supply chain execution and lead cross-functional improvement projects. Youll own supply plans supplier coordination inventory health and logistics while managing initiatives that strengthen service reduce cost-to-serve and improve controls. The role requires close alignment with Finance/FP&A adherence to internal controls (e.g. SOX) and effective stakeholder management across Procurement Risk Compliance and Operations.

Job Responsibilities:

• Supply Chain Operations
  • Own end-to-end supply planning for assigned categories/SKUs (e.g. technology hardware ATM/branch parts cards print materials) balancing service cost and inventory targets.
  • Execute and refine MRP/DRP parameters (lead times MOQ safety stock reorder points) in ERP/APS tools.
  • Partner with Procurement and Suppliers on capacity lead-time commits and risk mitigation; drive shortage recovery.
  • Monitor and manage inventory health (turns aging excess & obsolete) with corrective actions to hit targets.
  • Track service performance (OTIF fill rate backorders) and lead root-cause analysis with corrective action plans.
  • Coordinate logistics and fulfillment with 3PLs and internal DCs to reduce cycle times and exceptions.
  • Support S&OP/SIOP routines; ensure supply plans align with demand financial plans and control requirements.
• Supply Chain Project Management
  • Lead cross-functional projects (parameter resets supplier transitions NPI ramps network redesigns tool upgrades).
  • Build project charters timelines RAID logs and stakeholder communications; track milestones and budgets.
  • Drive change management and adoption of new processes/tools; document SOPs and train end users.
  • Develop business cases with quantified benefits (service working capital cost-to-serve productivity).
  • Implement KPIs and dashboards; establish control plans and governance to sustain outcomes.
• Data Controls & Finance Alignment
  • Translate business questions into data queries; develop repeatable reporting using ERP/APS and BI tools.
  • Perform scenario modeling for supply inventory and capacity decisions; quantify financial impact.
  • Ensure master data accuracy and governance for planning-relevant attributes.
  • Uphold internal controls (e.g. SOX) and partner with Finance on inventory valuation write-offs and reconciliation.
• Risk & Compliance
  • Identify supply risks (single sourcing geo exposure quality logistics) and maintain mitigation plans.
  • Coordinate with Risk Compliance and Vendor Management for regulated third-party engagements.

Required Qualifications Capabilities and Skills:

• Communication Skills:Excellent interpersonal written and verbal communication skills with the ability to present and influence at the executive level.
• Organizational Skills:Highly organized self-starter with creativity resourcefulness and strong leadership.
• Project Management:Strong project management skills with the ability to prioritize and drive initiatives to completion.
• Attention to Detail:Detail-oriented with high accuracy and time management skills.
• Problem Solving:structured root-cause analysis and continuous improvement (Lean/Six Sigma a plus).
• Data Management:Expertise in collating reporting and reconciling large data sets.
• Industry Knowledge:Strong interest and understanding of Merchant Services vendor management equipment procurement inventory control and operations.
• Customer Focus:Strong customer/client focus while ensuring a sound control environment.
• Technical Proficiency:Proficient with PowerPoint and developing high-quality presentations graphs and analytics.
• Strategic Mindset:Results-driven with a strategic mindset and strong business acumen able to work under pressure to meet critical deadlines.
• Resource Management:Ability to work with a wide variety of internal and external resources manage expectations resolve disputes and establish credibility/trust.
• Supply Chain: MRP/DRP inventory optimization supplier management logistics coordination S&OP/SIOP.
• Analytical: Quantitative skills and qualitative skills; ability to turn data into operational and financial decisions.
• Controls Mindset: familiarity with finance-industry control frameworks (e.g. SOX) and audit readiness.

• Bachelors degree in Supply Chain Industrial Engineering Operations Business or related field; Masters/MBA a plus.

• Required: 3 years of hands-on experience with inventory management tools/modules such as:

  SAP (MM/IM PP APO/IBP) NetSuite Inventory Oracle Fusion SCM/Cloud Microsoft Dynamics 365 (Supply Chain) or similar.

• Experience with analytics/BI tools (advanced Excel/Google Sheets; Power BI/Tableau; SQL is a plus).
• Proficient in MS Office Access and SharePoint Development etc.
• Experience with project tools (MS Project Smartsheet Jira/Confluence).
• Certifications preferred: APICS CPIM/CSCP PMP/Prince2 Lean Six Sigma Green Belt.
• Track record delivering measurable improvements in service inventory cost and controls/compliance.
• Travel:up to 25% including supplier or DC visits as needed