Technical Onboarding Specialist Linux
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Technical Onboarding Specialist
As aTechnical Onboarding Specialistreporting to Sr. Manager Client Onboarding youll play a meaningful role in delivering seamless onboarding experiences for new and existing customers onto Nasdaqs Trade Surveillance SaaS platform managing both client relationships and hands-on technical integration and testing.
Youll thrive in this position if youre technically strong client-focused and able to manage multiple workstreams in a fast-paced globally connected environment.
What Youll Do
Lead client engagement from post-sales through to launch conducting regular meetings handling stakeholder relationships and delivering tailored project plans to ensure a smooth onboarding experience.
Perform hands-on technical integration and data quality testing supporting customers through data mapping configuration setup and issue resolution.
Collaborate closely with functional analysts Sales Support and Development teams to coordinate onboarding activities and ensure alignment across all workstreams.
Handle change requests end-to-end from requirements gathering and documentation through to implementation and testing ensuring changes meet client needs and quality standards.
Provide regular project status reporting to internal and external stakeholders maintaining clarity and delivery confidence throughout the onboarding lifecycle.
What Youll Bring
Bachelors degree in a relevant field or equivalent practical experience.
At least 3 years of experience working with Linux/Unix commands (basic to advanced) within a technical delivery or onboarding role.
Proven knowledge of capital markets products including Equities Futures Options and OTC markets such as Forex Interest Rate Swaps and Fixed Income.
Strong client management and interpersonal skills with the ability to engage confidently at all levels from technical teams to senior stakeholders.
Experience with version control tools (e.g. Git) and working knowledge of regular expressions.
Nice to Have
Familiarity with trading protocols such as FIX or similar market data standards.
Experience working in a SaaS delivery implementation or customer onboarding environment.
Ability to work optimally across global teams and time zones including alignment with US Eastern Time business hours.
This position is located inBonifacio Global City Taguig Philippines and offers a hybrid work environment with at least 2 days per week in-office subject to change providing flexibility and accessibility for qualified candidates.
Please note: This role operates on a night shift schedule aligned to US Eastern Time (8:00 AM 5:00 PM ET).
Benefits & Rewards
We offer HMO coverage for you and your dependents employee stock purchase plan equity grant retirement plan annual bonus free counseling sessions subscription to e-learning platforms fitness wellness and experience why Nasdaq Manila is Great Place To Work Certified!
For more information visitNasdaq Manila Career Page.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Required Experience:
IC
Key Skills
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