Enterprise Act Engineer II AMZ9797274
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON WEB SERVICES INC.
Offered Position: Enterprise Act Engineer II
Job Location: Dallas Texas
Job Number: AMZ9797274
Position Responsibilities:
Design develop and support global and enterprise companies running cloud-based mission-critical applications systems services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts oversee support cases and assist customers regarding strategy project planning launch and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions metrics and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.
Position Requirements:
Bachelors Degree or foreign equivalent degree in Computer Science Engineering Mathematics or related field and two years of experience in the job offered or as a Support Engineer Systems Engineer or related occupation. Employer will accept four years of experience in the job offered or as Support Engineer Systems Engineer or a related occupation as equivalent to the Bachelors degree and two years of experience. Must have one year of experience in the following skill(s): (1) Information Technology operations experience working with engineering teams; (2) technical experience in distributed systems environments and AWS services or other cloud offerings; (3) experience in 24x7 operational services or support environments; and (4) experience applying technical knowledge to identify and solve complex challenges.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $131300/year to $177600/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Bachelors Degree or foreign equivalent degree in Computer Science Engineering Mathematics or related field and two years of experience in the job offered or as a Support Engineer Systems Engineer or related occupation. Employer will accept four years of experience in the job offered or as Support Engineer Systems Engineer or a related occupation as equivalent to the Bachelors degree and two years of experience. Must have one year of experience in the following skill(s): (1) Information Technology operations experience working with engineering teams; (2) technical experience in distributed systems environments and AWS services or other cloud offerings; (3) experience in 24x7 operational services or support environments; and (4) experience applying technical knowledge to identify and solve complex challenges.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employer: AMAZON WEB SERVICES INC.
Offered Position: Enterprise Act Engineer II
Job Location: Dallas Texas
Job Number: AMZ9797274
Position Responsibilities:
Design develop and support global and enterprise companies running cloud-based mission-critical applications systems services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts oversee support cases and assist customers regarding strategy project planning launch and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions metrics and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.
Position Requirements:
Bachelors Degree or foreign equivalent degree in Computer Science Engineering Mathematics or related field and two years of experience in the job offered or as a Support Engineer Systems Engineer or related occupation. Employer will accept four years of experience in the job offered or as Support Engineer Systems Engineer or a related occupation as equivalent to the Bachelors degree and two years of experience. Must have one year of experience in the following skill(s): (1) Information Technology operations experience working with engineering teams; (2) technical experience in distributed systems environments and AWS services or other cloud offerings; (3) experience in 24x7 operational services or support environments; and (4) experience applying technical knowledge to identify and solve complex challenges.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $131300/year to $177600/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Bachelors Degree or foreign equivalent degree in Computer Science Engineering Mathematics or related field and two years of experience in the job offered or as a Support Engineer Systems Engineer or related occupation. Employer will accept four years of experience in the job offered or as Support Engineer Systems Engineer or a related occupation as equivalent to the Bachelors degree and two years of experience. Must have one year of experience in the following skill(s): (1) Information Technology operations experience working with engineering teams; (2) technical experience in distributed systems environments and AWS services or other cloud offerings; (3) experience in 24x7 operational services or support environments; and (4) experience applying technical knowledge to identify and solve complex challenges.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
About Company
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