Aircraft Maintenance Manager Operations, Amazon Air
Erlanger, KY - USA
Department:
Job Summary
Key job responsibilities
Monitor aircraft maintenance disruptions across the Amazon Air network and maintain accurate operational data within tracking systems to support real-time communication with NCC and Amazon Air stakeholders
Track aircraft operational limitations including MEL CDL ETOPS CAT III and Autoland status to support fleet readiness and station capability preparedness
Analyze maintenance events and technical data to determine operational impact and provide recommendations that support network execution and disruption recovery; apply AI tools to synthesize maintenance data and surface actionable insights
Partner with internal teams external maintenance providers and air carriers to coordinate maintenance responses and develop scalable operational solutions
Serve as a liaison between carrier maintenance teams and Amazon Air stakeholders gathering key technical information and supporting Maintenance Control and Line Maintenance execution
Participate in operational calls and cross-functional meetings to communicate aircraft status maintenance impacts and recovery plans across the network
Collaborate with teams across Amazon Air and other business units to share best practices and improve end-to-end operational outcomes
Learn evaluate and integrate approved AI solutions into daily workflows; contribute to AI tool ideation and provide feedback to support continuous process improvement
Support 24/7 network operations through rotating shifts including nights weekends and holidays
A day in the life
As an Aircraft Maintenance Manager - Operations you will work at the center of Amazon Airs 24/7 Network Control Center monitoring fleet health and supporting maintenance decision-making across the global air network. During a typical shift you may track aircraft limitations such as MEL or ETOPS impacts coordinate with carrier Maintenance Control teams during an AOG event analyze maintenance data to assess operational risk and provide real-time updates to network stakeholders. Youll collaborate closely with internal teams and external partners to support safe efficient aircraft operations while leveraging operational dashboards and AI-enabled tools to improve situational awareness and support data-informed decisions.
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- FAA Airframe & Powerplant (A&P) certificate or equivalent aviation maintenance credential
- Bachelors degree or an additional four years of related experience in lieu of degree
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at KY Erlanger - 85800.00 - 128600.00 USD annually
Required Experience:
Manager
Key Skills
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