Returns Clerk
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Job Location:
Elkhart, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Elkhart
- On-site
Job Description
About the position
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles commercial passenger vehicles and overlanding vehicles in North America Latin America and the Caribbean. We are on a journey of continuous growth now looking for our next star a passionate Returns Clerk within our Industrial Parkway facility.
As a Returns Clerk is a highly capable energetic individual who is responsible for evaluating testing and processing customer and warranty returns determining final disposition of claims and supporting rework and quality initiatives. As an instrumental team member he or she will work closely with Segment Quality team to analyze product failures perform root cause analysis conduct testing reclaim or rework products and ensure accurate documentation and data reporting.
General Responsibilities
- Analyzes product returned from customers as necessary to determine failure modes and determine acceptance or rejection of Warranty/Customer claims.
- Perform inspection and testing of returned finished products and components.
- Properly document test results findings and final disposition of returned items.
- Records test data evaluate data to validate or indicate deviations from existing standards.
- Sets up and performs tests on parts or products to measure performance characteristics
- Maintain a clean and safe work area.
- Interpret work instructions. Ability to read electrical schematics and understanding of electrical components.
- Perform rework activities as requested by Segment Quality (including repair re-labeling and repackaging).
- Reclaim tested products such as air conditioners refrigerators and coolers.
- Repackage items damaged in the warehouse including inspection and testing when applicable.
- Inspect parts related to customer complaints or SOHN issues
- Must maintain open communication with reporting manager and team regarding test results.
- Perform additional duties as assigned by supervisor.
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- 401 (k) with company match
- PTO
- Company defined holidays and two floating holidays for you to use as you choose
- Paid maternity/paternity leave
- Tuition assistance
- Membership reimbursement (wholesale club and gym)
- Employee discounts on our incredible products
- Opportunities to make an impact
Key Skills
About Company
About the company Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedo ... View more
