Griffin Health is an independent not-for-profit healthcare system in Derby Connecticut dedicated to person-centered high-quality care for over 130000 residents. Anchored by Griffin Hospitala 160-bed acute care community teaching hospital and Planetree Internationals flagship facilityGriffin Health emphasizes kindness respect and active patient engagement.
Recognized nationally and internationally for clinical excellence patient satisfaction and social responsibility Griffin has earned honors such as Newsweeks Worlds Best Hospital list for the last 5 consecutive years LOWN Institutes top state ranking for outcomes and Beckers 100 Best Community Hospitals designation as well as FortunesMagazines 100 Best Companies to Work For. The organization fosters a supportive wellness-focused work environment with programs like Griffin AgeLess empowering caregivers to thrive physically emotionally and professionally. Through innovation community outreach health education and food-security initiatives Griffin Health advances whole-person healing and strengthens the communities it serves.
Griffins suburban atmosphere offers an easy commute away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.
Main Function:
1. Scheduling & Coordination - Schedule surgical procedures for patients based on provider availability OR schedules and patient needs.
- Coordinate with surgeons anesthesiologists and nursing staff to confirm surgery dates and times.
- Adjust schedules in case of cancellations emergencies or rescheduling requests.
2. Patient Communication - Contact patients to provide pre-operative instructions confirm appointments and answer questions about procedures.
- Notify patients of any changes in scheduling or preparation requirements.
- Serve as a point of contact for patient concerns regarding surgical scheduling.
3. Documentation & Recordkeeping - Ensure all patient records consents and preoperative documentation are complete before surgery.
- Maintain accurate and up-to-date schedules in the EMR or scheduling software.
- Track surgical cases and compile reports for providers or administrative review.
4. Insurance & Authorization - Verify insurance coverage and obtain necessary pre-authorizations prior to surgery.
- Communicate with insurance providers to resolve coverage issues or claims.
5. Interdepartmental Communication - Coordinate with pre-op post-op and ancillary departments to ensure smooth patient flow.
- Communicate schedule changes to relevant staff and departments promptly.
6. Administrative Support - Assist with workflow optimization for the surgical team.
- Support providers with any scheduling conflicts special requests or patient issues.
- Train and guide other staff in surgical scheduling procedures as needed.
7. Compliance & Quality Control - Ensure scheduling practices comply with hospital policies regulatory requirements and patient safety standards.
- Identify and report any scheduling issues or process inefficiencies to management.
The current MAs will backfill and support administrative duties which will allow the Surgical Scheduler dedicated time to schedule surgeries efficiently. Additional responsibilities required. |
Education Requirements:
- High School Diploma or GED minimum requirement.
- Post-secondary education (preferred):
- Associates degree or certificate in medical office administration healthcare administration or related field.
Experience Requirements:
- Medical Scheduling Experience:
- 13 years of experience scheduling surgical procedures in a hospital outpatient surgical center or specialty clinic.
Knowledge of Surgical Procedures and Insurance:- Familiarity with pre-authorization requirements insurance verification and surgical coding.
Electronic Medical Record (EMR) Experience:- Proficiency with EMR systems (e.g. Athena Epic Cerner) for scheduling and documentation.
Communication and Coordination Skills:- Experience coordinating with surgeons nurses anesthesiologists and patients.
- Ability to provide patient education regarding procedure preparation and post-op instructions.
Attention to Detail:- Accuracy in scheduling verifying insurance and documenting patient information.
Griffin Health is an independent not-for-profit healthcare system in Derby Connecticut dedicated to person-centered high-quality care for over 130000 residents. Anchored by Griffin Hospitala 160-bed acute care community teaching hospital and Planetree Internationals flagship facilityGriffin Health e...
Griffin Health is an independent not-for-profit healthcare system in Derby Connecticut dedicated to person-centered high-quality care for over 130000 residents. Anchored by Griffin Hospitala 160-bed acute care community teaching hospital and Planetree Internationals flagship facilityGriffin Health emphasizes kindness respect and active patient engagement.
Recognized nationally and internationally for clinical excellence patient satisfaction and social responsibility Griffin has earned honors such as Newsweeks Worlds Best Hospital list for the last 5 consecutive years LOWN Institutes top state ranking for outcomes and Beckers 100 Best Community Hospitals designation as well as FortunesMagazines 100 Best Companies to Work For. The organization fosters a supportive wellness-focused work environment with programs like Griffin AgeLess empowering caregivers to thrive physically emotionally and professionally. Through innovation community outreach health education and food-security initiatives Griffin Health advances whole-person healing and strengthens the communities it serves.
Griffins suburban atmosphere offers an easy commute away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.
Main Function:
1. Scheduling & Coordination - Schedule surgical procedures for patients based on provider availability OR schedules and patient needs.
- Coordinate with surgeons anesthesiologists and nursing staff to confirm surgery dates and times.
- Adjust schedules in case of cancellations emergencies or rescheduling requests.
2. Patient Communication - Contact patients to provide pre-operative instructions confirm appointments and answer questions about procedures.
- Notify patients of any changes in scheduling or preparation requirements.
- Serve as a point of contact for patient concerns regarding surgical scheduling.
3. Documentation & Recordkeeping - Ensure all patient records consents and preoperative documentation are complete before surgery.
- Maintain accurate and up-to-date schedules in the EMR or scheduling software.
- Track surgical cases and compile reports for providers or administrative review.
4. Insurance & Authorization - Verify insurance coverage and obtain necessary pre-authorizations prior to surgery.
- Communicate with insurance providers to resolve coverage issues or claims.
5. Interdepartmental Communication - Coordinate with pre-op post-op and ancillary departments to ensure smooth patient flow.
- Communicate schedule changes to relevant staff and departments promptly.
6. Administrative Support - Assist with workflow optimization for the surgical team.
- Support providers with any scheduling conflicts special requests or patient issues.
- Train and guide other staff in surgical scheduling procedures as needed.
7. Compliance & Quality Control - Ensure scheduling practices comply with hospital policies regulatory requirements and patient safety standards.
- Identify and report any scheduling issues or process inefficiencies to management.
The current MAs will backfill and support administrative duties which will allow the Surgical Scheduler dedicated time to schedule surgeries efficiently. Additional responsibilities required. |
Education Requirements:
- High School Diploma or GED minimum requirement.
- Post-secondary education (preferred):
- Associates degree or certificate in medical office administration healthcare administration or related field.
Experience Requirements:
- Medical Scheduling Experience:
- 13 years of experience scheduling surgical procedures in a hospital outpatient surgical center or specialty clinic.
Knowledge of Surgical Procedures and Insurance:- Familiarity with pre-authorization requirements insurance verification and surgical coding.
Electronic Medical Record (EMR) Experience:- Proficiency with EMR systems (e.g. Athena Epic Cerner) for scheduling and documentation.
Communication and Coordination Skills:- Experience coordinating with surgeons nurses anesthesiologists and patients.
- Ability to provide patient education regarding procedure preparation and post-op instructions.
Attention to Detail:- Accuracy in scheduling verifying insurance and documenting patient information.
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Posted on:
9 hours ago
Vacancies:
1 Vacancy
