Porsche Service Consultant
Charlotte, VT - USA
Job Summary
Service Consultant Porsche Charlotte Northlake
Elevate Your Career with a Global Icon.
Porsche Charlotte Northlake is seeking a high-caliber Service Consultant to join our team at our brand-new state-of-the-art facility. Serving the Lake Norman area and its surrounding luxury communities we are dedicated to providing a service experience that matches the precision and performance of the Porsche brand.
This isnt just a service advisor role; it is a position for a brand ambassador who understands that for our clients a Porsche is more than a carits a passion.
The Opportunity
As a Service Consultant you are the primary point of contact for our clients. You will manage the end-to-end service process ensuring every interaction is seamless transparent and reflective of Porsches Principal of Performance.
Key Responsibilities:
Consultative Excellence: Act as a subject matter expert guiding clients through maintenance requirements repairs and performance enhancements.
Relationship Management: Build long-term trust with a sophisticated clientele in the Lake Norman and Charlotte markets.
Workflow Coordination: Collaborate closely with our factory-trained technicians to ensure timely and accurate completion of work orders.
Active Communication: Provide proactive updates via the clients preferred channels (text email or phone).
Quality Control: Conduct thorough walk-around inspections and ensure every vehicle is returned in pristine condition.
What Were Looking For
We value professionals who are meticulous articulate and driven by excellence.
Experience:Porsche experience is preferred but we are willing to train a best-in-class candidate from another luxury brand.
Tech-Savvy: Proficiency with CDKand digital multi-point inspection tools.
Communication: Exceptional verbal and written skills; the ability to explain complex technical concepts in an accessible way.
The Porsche Standard: A professional demeanor a sharp eye for detail and a genuine passion for the automotive industry.
Why Join Porsche Charlotte Northlake
New Premier Facility: Work in a cutting-edge environment equipped with the latest diagnostic technology and luxury amenities for both staff and clients.
Prime Location: Conveniently located to serve the affluent Lake Norman Huntersville and North Charlotte communities.
Competitive Compensation: A robust pay plan featuring performance-based bonuses and commissions.
Career Growth: Access to world-class Porsche Academy training and certification programs.
Benefits: Comprehensive package including health dental vision 401(k) and paid time off.
Apply Today
If you are a driven professional ready to represent one of the worlds most prestigious marques we want to hear from you.
Porsche Charlotte Northlake is an Equal Opportunity Employer.
In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself. Ferry Porsche
Join us in delivering that dream.
Required Experience:
Contract
Key Skills
About Company
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