Staff Solutions Engineer New York
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Job Location:
Albany, GA - USA
Monthly Salary:
$ 200 - 250
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to unlock intelligence
If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
About the Role:
Are you ready to sit at the epicenter of the API and AI connectivity revolution As a Staff Solutions Engineer at Kong you wont just be selling a platform; youll be the master architect helping the worlds most innovative enterprises navigate the transition from monolithic relics to high-performance cloud-native ecosystems.
What youll be doing:
Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle from initial product reviews to production.
Support PoCs throughout the entire evaluation process.
Ensure 100% customer satisfaction across assigned set of accounts.
Prioritize customer needs and coordinate with support product and engineering teams to help support customer needs.
Create technical documentation for DevOps implementations and services engagements.
Support top-of-funnel marketing by creating blogs webinars and participating in trade shows and field events.
And any additional tasks required by manager.
What youll bring:
7 years software engineer and/or sales engineer management experience at SaaS Open Source or Enterprise Software company.
Solid understanding of cloud computing trends and open source business models
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers Engineers and Executives.
Enthusiasm for working in a high profile fast-paced startup culture.
Experience with Docker/Kubernetes and other cloud native platforms.
Experience with APIs CI/CD automation frameworks and AI and LLM technologies.
#LI-TS1
About Kong:
Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .
Required Experience:
Staff IC
Key Skills
About Company
Kong is the most widely adopted API gateway and service mesh, powering the world’s APIs for modern architectures. Accelerate development and productivity today!
