Support Engineer III-Ext AMZ9674150
Seattle, OR - USA
Job Summary
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer III-Ext
Job Location: Seattle Washington
Job Number: AMZ9674150
Position Responsibilities:
Provide support to data analysts using Amazon Marketing Cloud. Work with AWS customers to understand how they use AWS services and provide customer feedback to development teams. Write code samples tutorials and technical articles for the customer community. Collaborate with internal stakeholders to drive timely customer communication during critical events. Drive projects that improve support-related processes and customer user experience.
Position Requirements:
Masters degree or foreign equivalent degree in Computer Science Engineering or a related field and one year of experience in the job offered or in a related occupation. Employer will accept a bachelors degree or foreign equivalent degree in Computer Science Engineering or a related field and five years of progressive post-baccalaureate experience in the job offered or in a related occupation as equivalent to a masters degree and one year of experience. Must have one year of experience in the following skills: (1) development or technical support; (2) troubleshooting and debugging technical systems; (3) driving process and service improvements.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $143276/year to $163700/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Masters degree or foreign equivalent degree in Computer Science Engineering or a related field and one year of experience in the job offered or in a related occupation. Employer will accept a bachelors degree or foreign equivalent degree in Computer Science Engineering or a related field and five years of progressive post-baccalaureate experience in the job offered or in a related occupation as equivalent to a masters degree and one year of experience. Must have one year of experience in the following skills: (1) development or technical support; (2) troubleshooting and debugging technical systems; (3) driving process and service improvements.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
About Company
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