Applications Engineer

Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

Duties / Responsibilities

Become a product expert on our core T&M products which include power analyzers optical spectrum analyzers and data acquisition through hands-on training experimentation and troubleshooting.

Use the skills acquired to aid and educate customers on product use for their application and troubleshoot problems. Ensure a high-level of customer satisfaction to optimize ownership experience (through case management and on-line chat).

Provide world class pre-sales (virtual demonstrations) and post-sales technical support (case management and on-line chat)

Learn and develop subject matter expertise on industry applications that utilize our core T&M products through the guidance of your senior colleagues which include senior application engineers product managers and sales engineers.

Provides field support for events trade shows customer training and application intensive customer visits. Travel required (1-4 overnight stay).

Work with product managers and senior colleagues to develop marketing content on specific applications (white papers application notes demonstration guides product training and/or videos) and develop industry focus hardware and demonstration stands.

Takes on tasks (special projects) that go above the normal job description and constantly demonstrate a desire to transition into other roles within the business unit.

Learn and develop in-depth understanding of our internal business processes by interacting and providing guidance to our internal customer service and support (order entry production control and calibration teams) with technical inquiries (parts compatibility options etc.) and special orders.

Communicate with customers sales reps and colleagues via telephone email virtual and in-person engineering support. Be professional swift clear respectful and detail-oriented with your communications.

Expectation is WFO 3-days / week.

Qualification:

Must have excellent interpersonal/communicative skills (both written and verbal).

Must convey a professional and competent image.

Education:

Bachelors or a masters degree in electrical or an equivalent four-year engineering degree.

Prior Experience:

Entry level / Mid-entry level position; preferably 1-2 years of experience in test & measurement or relevant industry. Any programming experience in this industry would be a plus.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

Are you being referred to one of our roles If so ask your connection at Yokogawa
about our Employee Referral process!