Automotive Service Manager Beach Mazda
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Job Location:
Myrtle Beach, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Automotive Service Manager
Company: Beach Automotive Group - Beach Mazda
Location: Myrtle Beach SC
Job Type: Full-Time
Position Overview
Beach Mazda is seeking a highly experienced and driven Automotive Service Manager. This is a unique opportunity to step into a leadership role while we build a brand-new state-of-the-art facility. We are looking for a proven professional who can elevate the customer experience develop a high-performing team deliver profitability results and expand our presence in the local market.
Key Responsibilities
- Lead daily operations of the service department ensuring efficiency profitability and top-tier customer satisfaction
- Recruit train and develop service advisors technicians and support staff
- Establish and monitor KPIs including labor sales effective labor rate technician productivity and customer retention
- Create and execute strategies to grow service business and market share within the Myrtle Beach area
- Maintain strong CSI (Customer Satisfaction Index) scores and resolve customer concerns professionally
- Oversee scheduling workflow and shop productivity to maximize throughput
- Ensure compliance with manufacturer standards warranty policies and dealership procedures
- Collaborate with sales and parts departments to drive overall dealership success
- Prepare budgets forecasts and performance reports
Qualifications
- 5 years of experience as an Automotive Service Manager or Assistant Service Manager
- Strong leadership team-building and performance management skills
- Proven track record of increasing service revenue and profitability
- Deep understanding of fixed operations KPIs and dealership financials
- Excellent customer service and conflict resolution abilities
- Experience with dealership management systems (DMS) and service software
- Valid drivers license and clean driving record
Preferred Qualifications
- Previous experience with Mazda or import brands
- Experience with growing a service operation
- Proven CSI success
What Makes This Opportunity Unique
- Be part of building a brand-new dealershipfrom the ground up
- Play a key role in shaping the service departments culture processes and long-term success
- Opportunity to grow and establish the Beach Mazda brand within the Myrtle Beach market
- Work with a forward-thinking ownership team focused on innovation and customer experience
Compensation & Benefits
- Competitive salary performance-based commission
- Health dental and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Ongoing professional development and manufacturer training
Why Beach Mazda
This is more than a management roleits a chance to build something from the ground up. If you are a results-driven leader who thrives on growth accountability and creating exceptional customer experiences we want to hear from you.
Required Experience:
Manager
Key Skills
About Company
Beach Mazda is expanding! We are happy to announce that Beach Mazda will be moving to a newly built dealership within the near future! Meaning, we need to...
