Manager Account Management Road

Job Req Number: 111966
Time Type: Full Time

Move forward as Manager Account Management Road at DSV in Venlo Tilburg or Ede

Are you ready to make a difference by taking existing customer relationships to the next level At DSV you have the opportunity to strengthen long-term customer relationships develop your team and maximise commercial results.

You get it done

This department focuses on developing a data-driven results-oriented account management team. Everything revolves around maintaining deepening and expanding existing customer relationships ensuring that customers truly benefit from our solutions and processes run smoothly: youre on it.

How you do this In this role you are responsible for maintaining and expanding long-term relationships with our customers while ensuring the team works in a consistent structured and data-driven manner. You develop a clear account strategy translate it into concrete goals and manage outcomes such as customer satisfaction retention revenue growth with existing customers and optimal collaboration. Through clear KPIs strong pipeline management and accurate forecasting you identify opportunities to deepen relationships and increase commercial value.

In addition you provide leadership to a diverse team of account managers and actively work on professionalising the account management process. You coach your team to enhance their relationship management and customer-focused skills structure processes so they are scalable and predictable and create alignment between commercial strategy and daily execution. By leveraging CRM systems market insights and data analysis you understand customers needs and proactively contribute to their success.. You achieve this by:

• leading and developing a high-performing sales team coaching motivating and nurturing talents to their full potential;
• driving KPIs pipeline management and forecasting with data-driven insights to optimise commercial performance;
• expanding existing customer relationships and exploiting commercial opportunities by translating market and customer insights into concrete actions that deliver sustainable growth.

Your team stands out within DSV by due to a mix of experienced sales professionals and talented newcomers working together to achieve sustainable growth and optimal customer relationships. The team combines strategic insight with a process-oriented approach to deliver maximum results together.

We are DSV we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners there is no place in the world we cannot reach via transport by air sea rail courier or road or where we can offer storage in warehouses.

The great thing about DSV is that you can contribute both strategically and operationally to strengthening customer relationships and growing your team says Teun van Lieshout Senior Sales Director Road Freight NL.

In the Netherlands we operate from over 40 branches with more than 5000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• proven experience in a commercial environment preferably within transport and logistics with a track record of sales results;
• strong leadership skills and the ability to develop motivate and coach a team to higher performance;
• affinity for data-driven work including the use of CRM systems and Power BI with the ability to operate both strategically and operationally.

It all counts for this vacancy of manager account management road in Venlo Tilburg or Ede. Furthermore it is of course important that you feel at home with us. That will certainly be possible if you like to keep going have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with your knowledge and experience;
• 28 days of annual leave and 8% holiday allowance;
• access to knowledge and training via the DSV Academy and external courses allowing you to grow and influence your career path;
• a favourable pension scheme partly premium-free with a 5% personal contribution;
• the space and freedom to take initiative in an informal environment becoming part of an engaged friendly and above all fun team!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy Our corporate recruiter Manouk Lips answers all your questions via 31 (0)or .

We will only contact you via our official company email addresses (e.g. @ or @) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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