Head of AI & Automation

Were a startup going agentic

Were looking for an experienced Head of AI & Automation with strong ownership and a track record of delivering high-performance production-grade systems end-to-end. Youll work closely with a small fast-moving team to design and implement scalable AI and automation workflows.

About this role:

This is qiibees first dedicated AI hire and one of the most consequential roles weve ever created. Youll own the end-to-end rollout of AI agents across the company: from mapping repeating workflows to deploying production-ready automations and from quick wins to complex multi-step agentic pipelines.

Youll sit at the intersection of strategy and engineering working directly with every team to identify where AI creates the most leverage and then building it yourself. This isnt a consultant role or an oversight role. Youll be hands-on in the code and in the room.

Tasks

What youll own:

• Lead company-wide AI agent strategy own the roadmap prioritize high-impact opportunities and personally build and deploy agents using Claude and team-specific tools across the organization.
• Cross-functional automation partner with Sales CS Product Finance Ops and Engineering to identify manual workflows and convert them into intelligent automated agent pipelines.
• Agent architecture & oversight define prompt design and agent logic for both simple automations and complex multi-agent systems while maintaining a live registry tracking performance and cost.
• Internal adoption & enablement design and run company-wide AI programs including hackathons onboarding tracks and dogfooding initiatives with clear success metrics around participation and business impact.
• ROI & impact measurement establish frameworks to track cycle time reduction error rates cost avoidance and productivity gains ensuring pilots scale into production-grade workflows with measurable outcomes.
• AI governance & risk management implement guardrails for responsible AI use overseeing data handling access controls prompt leakage prevention and compliance in partnership with Security Legal and IT.
• Strategic AI intelligence lead a structured AI watch program to monitor trends emerging tools and regulations translating insights into prioritized pilots and executive guidance on build-vs-buy decisions.
• Storytelling & evangelism create reusable internal playbooks and reference implementations while collaborating with Marketing and Sales to showcase the companys AI capabilities externally.

Requirements

Must-Have

• AI Expertise Deep hands-on experience with the Claude/Anthropic ecosystem multiple LLM frameworks and the ability to evaluate tools risks and architectural tradeoffs confidently.
• Automation Platforms Proven expertise with Make n8n Zapier or similar tools having shipped real business-critical workflows end-to-end.
• API & Integration Skills Strong command of REST APIs webhooks data pipelines and external connectors like HubSpot Notion and Google Workspace.
• Multi-Agent Orchestration Ability to design and manage complex multi-agent systems and independently identify high-leverage automation opportunities.
• Governance & Security Mindset Solid understanding of data handling privacy access controls vendor risk and compliance in AI-driven environments.
• ROI & Impact Driven Measures success through tangible business outcomes cycle time error reduction cost avoidance not just adoption numbers.
• Fintech Background Experience operating in high-growth fintech environments ideally at startup or scale-up stage with cross-functional exposure.
• Communication & Storytelling Communicates clearly with non-technical stakeholders creates engaging internal and external content and ships early while iterating fast.
• Nice to have: Experience in the Loyalty space and with Enterprise clients.

Benefits

Benefits:

• Direct collaboration with the CEO and COO your work shapes company strategy not just tooling
• A greenfield mandate: no legacy processes no bureaucracy full ownership from day one
• A fast smart team thats genuinely committed to the AI-first operating model
• Fully remote work we care about output not location
• Competitive monthly salary and equity package

About us:

At qiibee we are on a mission to unlock the purchasing power and maximising the liquidity of the global rewards economy. Youll work in a fast-paced startup environment where professional and personal development is highly valued. Were looking for ambitious team members ready to go the extra mile to achieve our goals and fulfils our mission. If this sounds like your dream job we would love to hear from you!