Business Analyst 2
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
(Local candidates only as F2F Interview is must)
Position Summary
The IT Business Analyst II supports technology initiatives by gathering requirements mapping processes documenting workflows and coordinating with business and technical teams. This role ensures clear communication accurate documentation and smooth execution of IT projects. Candidates should be analytical organized and comfortable working in a dynamic multi team environment.
The IT Business Analyst II supports technology initiatives by gathering requirements mapping processes documenting workflows and coordinating with business and technical teams. This role ensures clear communication accurate documentation and smooth execution of IT projects. Candidates should be analytical organized and comfortable working in a dynamic multi team environment.
Key Responsibilities
1. Business Analysis & Requirements
Gather analyze and document business and technical requirements.
Facilitate requirement gathering meetings and workshops.
Write user stories acceptance criteria and backlog items.
Support requirement prioritization and refinement with product owners and technical leads.
Gather analyze and document business and technical requirements.
Facilitate requirement gathering meetings and workshops.
Write user stories acceptance criteria and backlog items.
Support requirement prioritization and refinement with product owners and technical leads.
2. Process Mapping & Documentation
Create and update process flows in Visio.
Document current state and future state workflows.
Produce clear SOPs reference guides and operational documentation.
Support standardization and process improvement efforts.
Create and update process flows in Visio.
Document current state and future state workflows.
Produce clear SOPs reference guides and operational documentation.
Support standardization and process improvement efforts.
3. Project & Operational Support
Track tasks deliverables and dependencies in portfolio tools.
Document meeting notes decisions and action items.
Assist with testing activities and UAT coordination.
Support change management communications and training materials.
Maintain dashboards and reports for leadership.
Track tasks deliverables and dependencies in portfolio tools.
Document meeting notes decisions and action items.
Assist with testing activities and UAT coordination.
Support change management communications and training materials.
Maintain dashboards and reports for leadership.
4. Stakeholder Communication
Coordinate between business partners IT teams and leadership.
Communicate requirements decisions and project updates clearly.
Coordinate between business partners IT teams and leadership.
Communicate requirements decisions and project updates clearly.
Other Duties (as needed)
Assist with onboarding/offboarding for project resources.
Support procurement documentation and technical input.
Gather and validate data for reporting or decision making.
Assist with onboarding/offboarding for project resources.
Support procurement documentation and technical input.
Gather and validate data for reporting or decision making.
Required Qualifications
Experience with requirements gathering and documentation.
Proficiency with Visio Excel Word Teams and PowerPoint.
Familiarity with workflow or project tools like ServiceNow or Azure DevOps.
Strong analytical organizational and communication skills.
Experience with process mapping or IT project support.
Experience with requirements gathering and documentation.
Proficiency with Visio Excel Word Teams and PowerPoint.
Familiarity with workflow or project tools like ServiceNow or Azure DevOps.
Strong analytical organizational and communication skills.
Experience with process mapping or IT project support.
Preferred Qualifications
Experience in IT or public health environments.
Strong skills in ServiceNow SharePoint Azure DevOps or Power BI.
Knowledge of SDLC or Agile practices.
Experience in IT or public health environments.
Strong skills in ServiceNow SharePoint Azure DevOps or Power BI.
Knowledge of SDLC or Agile practices.
Competencies
Attention to detail
Accountability and follow through
Analytical problem solving
Ability to learn tools quickly
Clear professional communication
Adaptability
Attention to detail
Accountability and follow through
Analytical problem solving
Ability to learn tools quickly
Clear professional communication
Adaptability
Working Conditions
Hybrid role; onsite at least three days per week with occasional increased onsite needs.
Fast paced multi team environment.
Periodic deadlines requiring flexibility.
Hybrid role; onsite at least three days per week with occasional increased onsite needs.
Fast paced multi team environment.
Periodic deadlines requiring flexibility.
| Skill | Required / Desired | Amount | of Experience |
| Experience with requirements gathering and documentation. | Required | 3 | Years |
| Proficiency with Visio Excel Word Teams and PowerPoint. | Required | 3 | Years |
| Familiarity with workflow or project tools like ServiceNow or Azure DevOps. | Required | 3 | Years |
| Strong analytical organizational and communication skills. | Required | 3 | Years |
| Experience with process mapping or IT project support. | Required | 3 | Years |
| Experience in IT or public health environments. | Highly desired | 3 | Years |
| Strong skills in ServiceNow SharePoint Azure DevOps or Power BI. | Highly desired | 3 | Years |
| Knowledge of SDLC or Agile practices. | Highly desired | 3 | Years |
