Business Analyst 2 (Hybrid)
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Business Analyst 2 (Hybrid)
Location: Richmond VA
Duration: 03 Months with possible extension
Job Description:
The IT Business Analyst II supports clients technology and operations teams by gathering and analyzing business requirements documenting processes assisting with solution design and supporting project execution across multiple program areas
Position Summary
The IT Business Analyst II supports client technology initiatives by gathering requirements mapping processes documenting workflows and coordinating with business and technical teams. This role ensures clear communication accurate documentation and smooth execution of IT projects. Candidates should be analytical organized and comfortable working in a dynamic multi team environment.
Key Responsibilities
Business Analysis & Requirements
- Gather analyze and document business and technical requirements.
- Facilitate requirement gathering meetings and workshops.
- Write user stories acceptance criteria and backlog items.
- Support requirement prioritization and refinement with product owners and technical leads.
Process Mapping & Documentation
- Create and update process flows in Visio.
- Document current state and future state workflows.
- Produce clear SOPs reference guides and operational documentation.
- Support standardization and process improvement efforts.
Project & Operational Support
- Track tasks deliverables and dependencies in portfolio tools.
- Document meeting notes decisions and action items.
- Assist with testing activities and UAT coordination.
- Support change management communications and training materials.
- Maintain dashboards and reports for leadership.
Stakeholder Communication
- Coordinate between business partners IT teams and leadership.
- Communicate requirements decisions and project updates clearly.
Other Duties (as needed)
- Assist with onboarding/offboarding for project resources.
- Support procurement documentation and technical input.
- Gather and validate data for reporting or decision making.
Competencies
- Attention to detail
- Accountability and follow through
- Analytical problem solving
- Ability to learn tools quickly
- Clear professional communication
- Adaptability
Skills:
| Skills | Required / Desired | Amount | of Experience |
| Experience with requirements gathering and documentation. | Required | 3 | Years |
| Proficiency with Visio Excel Word Teams and PowerPoint. | Required | 3 | Years |
| Familiarity with workflow or project tools like ServiceNow or Azure DevOps. | Required | 3 | Years |
| Strong analytical organizational and communication skills. | Required | 3 | Years |
| Experience with process mapping or IT project support. | Required | 3 | Years |
| Experience in IT or public health environments. | Highly desired | 3 | Years |
| Strong skills in ServiceNow SharePoint Azure DevOps or Power BI. | Highly desired | 3 | Years |
| Knowledge of SDLC or Agile practices. | Highly desired | 3 | Years |
