Accounts Payable Team Leader, SSC
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Accounts Payable Team Leader SSC
Department: Finance General Accounting
Employment Type: Full-Time
Location: Mexico City Mexico (Hybrid)
Role Overview
- Leadership & coaching: Builds team capability sets expectations and manages performance.
- Operational excellence: Oversees prioritization workload distribution capacity planning and deadline adherence.
- Stakeholder management: Ensures clear communication service orientation and confident escalation handling.
- Analytical thinking: Monitors KPIs performs rootcause analysis and drives action plans.
- Process improvement: Promotes standardization documentation discipline and continuous improvement.
- Compliance mindset: Maintains strong controls audit readiness and policy adherence.
- Change agility: Supports transitions onboarding of new scope and evolving processes.
Key Responsibilities
1) Operational Delivery & Controls (Run the Business)
- Ensure endtoend AP execution (invoice intake validation matching approvals followup posting vendor master coordination where applicable payment preparation support and issue resolution) in line with SSC standards and local requirements.
- Guarantee timely and accurate AP processing for all inscope countries (MX/US/CA/AR/CL/BR).
- Maintain strong internal controls and compliance (SOX/internal control principles audit readiness segregation of duties policy adherence).
2) KPI / SLA Management & Service Excellence
- Monitor and enhance AP performance through KPIs (SLA achievement cycle time backlog aging invoice accuracy ontime payments exception rates).
- Drive corrective action plans when performance deviates; communicate clearly with stakeholders and SSC leadership.
- Build operational visibility through dashboards weekly reporting risk/mitigation updates and service review materials.
3) People Leadership (Team of 8)
- Lead coach and develop a team of approximately eight AP professionals including onboarding goal setting performance feedback and skill development.
- Ensure effective coverage planning across countries and time zones (holidays PTO peak periods business continuity).
- Foster a culture of accountability ownership and collaboration
4) Stakeholder Management (Regional / Country Collaboration)
- Serve as the primary AP operational contact for internal customers across the six countries in scope.
- Manage escalations proactively and professionally; align priorities with Finance stakeholders and SSC governance routines.
- Support crossfunctional coordination with AR GL Tax and local finance teams when AP activities impact closing reconciliations or cash planning
5) Continuous Improvement Standardization & Automation
- Identify and implement process improvements using a Lean mindset: standard work SOP updates errorproofing and automation opportunities.
- Lead initiatives that reduce manual work improve firsttimeright quality and strengthen knowledge management and backup structures.
- Ensure complete and uptodate documentation (SOPs control narratives training materials) to support process independence and scalability.
6) Governance Risk & Audit Readiness
- Maintain AP documentation and evidence for audits and internal control testing.
- Ensure compliance with AP policies delegation of authority and documentation standards across all supported countries.
- Participate in governance forums and provide clear operational updates as required.
Language Requirements
- English: Working proficiency (daily interaction with regional stakeholders).
- Spanish: Working proficiency (SSC Mexico environment).
- Portuguese: Desirable (Brazil support).
Core Competencies
- ERP experience (SAP/Oracle/other) workflow/ticketing tools and Excel/Power BI basics for reporting and KPI tracking.
Success Measures (Examples)
- Consistent SLA/KPI achievement (ontime processing and payments backlog targets accuracy).
- Reduction in exceptions and rework; improved firsttimeright performance.
- Strong audit results with complete and accessible evidence.
- Robust SOP coverage and crosstraining/backup depth.
- High stakeholder satisfaction and predictable escalation handling.
Qualifications :
Qualifications
- Bachelors degree in Administration Finance or Accounting.
- 57 years of experience in finance or accounting; proven SSC experience and team leadership required.
Additional Information :
What We Offer
- Flexible hybrid work model
- Career development in a global inclusive environment
- Ongoing training and learning opportunities
- Competitive benefits exceeding legal requirements
Location: Ciudad de México/Mexico City (Hybrid 2 days onsite 3 days remote
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more
