Project Coordinator
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Job Location:
Chandigarh - India
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Applications are considered on a rolling basis
- Chandigarh
- Hybrid
Job Description
The Professional Services Team is looking for a proactive detail-oriented Project Coordinator to support the planning execution and governance of customer implementation projects within our Professional Services organization and successful delivery of Basware software solutions and services for our global customers. This role supports Project Managers (PMs) Solution Consultants Architects and cross-functional teams in ensuring predictable delivery of B2B SaaS implementation projects.
You will play a critical role in project documentation scheduling reporting risk tracking customer communication and operational supportcontributing directly to our customers onboarding and value realization journey.
In this capacity you will help maintain project health streamline communication and uphold delivery discipline aligned with our Professional Services methodology
Key Responsibilities
- Assist Project Managers in executing end-to-end SaaS implementation projects ensuring alignment with scope timelines and delivery methodology
- Create and maintain detailed project schedules calendars action item lists RAID logs (Risks Assumptions Issues Dependencies) and project documentation
- Coordinate cross-functional activities between Professional Services Product Customer Success Technical Support and Sales
- Facilitate internal and customer-facing project meetings document minutes and track follow-up tasks
- Act as a secondary point of contact for customers during project execution supporting PMs in managing communications and expectations
- Maintain accurate project data in project management systems (e.g. Jira Salesforce MS Project Kantata)
- Prepare weekly project status reports dashboards metrics (milestones effort consumption resource utilization).
- Track and escalate delivery risks blockers and dependencies to the Project Manager early supporting mitigation planning.
- Help in ensuring SOWs change requests and contractual obligations are documented and adhered to
- Coordinate with Solution Consultants Architects and Support to ensure seamless handover into production support or Customer Success
Required Experience:
IC
Key Skills
About Company
About the company Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sop ... View more
