Payments-Digital & Design-Product Associate
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Product Associate in JPMorgan Access you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team you have the opportunity to learn and grow in a dynamic and fast-paced environment making a tangible impact on our products and customer experiences.
Job responsibilities
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions contributes ideas and insights and assists in the execution of product initiatives ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows requirements stories and customer value
Assist in maintaining backlog and facilitating discussions as needed across stakeholders to address issues and clarify requirements
Ensure product launch activities are planned and executed per rollout strategy
Create maintain and publish product metrics and reporting
Execute and manage model annotations process to ensure compliance with AI governance policy
Support model evaluations-translate eval results into product actions and track improvements against targeted outcomes
Assist with AI governance activities as needed
Required qualifications capabilities and skills
- 2 years of experience or equivalent expertise in product management project management or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Strong problem solver with structured approach to ambiguity- able to break down complex issues into testable hypotheses identify root cause and drive pragmatic outcome-oriented decisions
- Proficient in analyzing data and performance metrics to inform continuous product improvement
- Familiarity with AI for search and chatbots including foundational knowledge of LLMS machine learning concepts retrieval/search relevance and practical evaluation approaches
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a high matrixed complex organization
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
