Position Title: Technical Writer / Training Product Support Specialist
Location: Hybrid to Aberdeen Proving Grounds MD
Clearance Requirement: Active Secret Clearance
Employment Type: Full Time
Research Innovations Inc. (RII) is breaking through the big slow status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design we create innovative software solutions for complex real-world problems.
We are seeking a Senior Technical Writer to lead the creation maintenance and delivery of high-quality technical documentation and training content in support of a U.S. Army Program of Record. This role serves as the critical bridge between software engineering teams and end users ensuring that evolving system capabilities are translated into clear accessible and actionable materials. You will ensure documentation is consistently accurate up-to-date and aligned with software release cycles while enabling end users to confidently understand and apply system functionality. Partnering closely with engineering teams you will distill complex technical changes into concise outputs and establish standardized scalable and audit-ready documentation processes. Your work will directly support high-quality training and technical materials that successfully pass Validation & Verification (V&V) with minimal rework.
This role requires an Active DoD Secret Clearance.WHAT YOU WILL BE DOING
Own End-to-End Technical Documentation
Develop update and maintain Technical Manuals (TMs) user guides and system documentation
Ensure all documentation reflects current system functionality and operational workflows
Establish documentation standards templates and style consistency across deliverables
Translate Complex Software into Clear Content
Work closely with Agile software teams to understand system architecture features and updates
Convert technical requirements and code changes into clear concise user-focused documentation
Produce content for both technical and non-technical audiences
Manage Documentation Lifecycle & Release Alignment
Align documentation updates with software release cycles (quarterly and bi-annual releases)
Implement version control and configuration management best practices
Maintain traceability between system requirements features and documentation
Support Training Content Development
Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials
Ensure documentation supports institutional operational and field training needs
Structure content using ADDIE or Systems Approach to Training (SAT) principles
Lead Validation & Quality Assurance
Conduct reviews edits and quality checks for accuracy usability and compliance
Support Validation & Verification (V&V) activities for documentation and training materials
Incorporate stakeholder feedback from engineering teams program offices and end users
Collaborate Across Stakeholders
WHAT YOU HAVE DONE
Technical Writing Expertise
810 years of experience in technical writing documentation or training content development within DoD or similar environments
Proven ability to create clear structured documentation for complex software systems
DoD & Program Experience
Software & Agile Integration
Instructional & Documentation Methodologies
Professional Skills
Exceptional written and verbal communication skills
Strong attention to detail and commitment to accuracy
Ability to manage multiple priorities and deadlines independently
Requirements
EVEN BETTER
Direct experience developing and maintaining Technical Manuals (TM) and Training Support Packages (TSP) for Army systems
Familiarity with CECOM and TRADOC documentation and approval processes
Experience documenting systems such as Electronic Warfare Planning and Management Tool (EWPMT)
Knowledge of Army training doctrine and policies
Experience with TADSS and integration into training documentation
Proficiency with documentation tools (e.g. MadCap Flare Confluence SharePoint version control systems)
At RII we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes us stronger. We work to help your intellectual passions and creativity thrive. Its one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules health insurance coverage paid time off 401k with a company match paid parental leave access to wellness programs and much more. You get this all from day one and all paid for by RII.
Its all part of another of our core values: Stay human. Its why our comfortable and colorful offices such as our headquarters include a community game room pantry massage chair and an escape room among other amenities. Its why we have community ambassadors and regular community events.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Position Title: Technical Writer / Training Product Support SpecialistLocation: Hybrid to Aberdeen Proving Grounds MDClearance Requirement: Active Secret ClearanceEmployment Type: Full TimeResearch Innovations Inc. (RII) is breaking through the big slow status quo with transformative technology that...
Position Title: Technical Writer / Training Product Support Specialist
Location: Hybrid to Aberdeen Proving Grounds MD
Clearance Requirement: Active Secret Clearance
Employment Type: Full Time
Research Innovations Inc. (RII) is breaking through the big slow status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design we create innovative software solutions for complex real-world problems.
We are seeking a Senior Technical Writer to lead the creation maintenance and delivery of high-quality technical documentation and training content in support of a U.S. Army Program of Record. This role serves as the critical bridge between software engineering teams and end users ensuring that evolving system capabilities are translated into clear accessible and actionable materials. You will ensure documentation is consistently accurate up-to-date and aligned with software release cycles while enabling end users to confidently understand and apply system functionality. Partnering closely with engineering teams you will distill complex technical changes into concise outputs and establish standardized scalable and audit-ready documentation processes. Your work will directly support high-quality training and technical materials that successfully pass Validation & Verification (V&V) with minimal rework.
This role requires an Active DoD Secret Clearance.WHAT YOU WILL BE DOING
Own End-to-End Technical Documentation
Develop update and maintain Technical Manuals (TMs) user guides and system documentation
Ensure all documentation reflects current system functionality and operational workflows
Establish documentation standards templates and style consistency across deliverables
Translate Complex Software into Clear Content
Work closely with Agile software teams to understand system architecture features and updates
Convert technical requirements and code changes into clear concise user-focused documentation
Produce content for both technical and non-technical audiences
Manage Documentation Lifecycle & Release Alignment
Align documentation updates with software release cycles (quarterly and bi-annual releases)
Implement version control and configuration management best practices
Maintain traceability between system requirements features and documentation
Support Training Content Development
Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials
Ensure documentation supports institutional operational and field training needs
Structure content using ADDIE or Systems Approach to Training (SAT) principles
Lead Validation & Quality Assurance
Conduct reviews edits and quality checks for accuracy usability and compliance
Support Validation & Verification (V&V) activities for documentation and training materials
Incorporate stakeholder feedback from engineering teams program offices and end users
Collaborate Across Stakeholders
WHAT YOU HAVE DONE
Technical Writing Expertise
810 years of experience in technical writing documentation or training content development within DoD or similar environments
Proven ability to create clear structured documentation for complex software systems
DoD & Program Experience
Software & Agile Integration
Instructional & Documentation Methodologies
Professional Skills
Exceptional written and verbal communication skills
Strong attention to detail and commitment to accuracy
Ability to manage multiple priorities and deadlines independently
Requirements
EVEN BETTER
Direct experience developing and maintaining Technical Manuals (TM) and Training Support Packages (TSP) for Army systems
Familiarity with CECOM and TRADOC documentation and approval processes
Experience documenting systems such as Electronic Warfare Planning and Management Tool (EWPMT)
Knowledge of Army training doctrine and policies
Experience with TADSS and integration into training documentation
Proficiency with documentation tools (e.g. MadCap Flare Confluence SharePoint version control systems)
At RII we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes us stronger. We work to help your intellectual passions and creativity thrive. Its one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules health insurance coverage paid time off 401k with a company match paid parental leave access to wellness programs and much more. You get this all from day one and all paid for by RII.
Its all part of another of our core values: Stay human. Its why our comfortable and colorful offices such as our headquarters include a community game room pantry massage chair and an escape room among other amenities. Its why we have community ambassadors and regular community events.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
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