Senior Technical Writer Training Product Support Specialist (TC2261)

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profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Position Title: Technical Writer / Training Product Support Specialist

Location: Hybrid to Aberdeen Proving Grounds MD

Clearance Requirement: Active Secret Clearance

Employment Type: Full Time


Research Innovations Inc. (RII) is breaking through the big slow status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design we create innovative software solutions for complex real-world problems.


We are seeking a Senior Technical Writer to lead the creation maintenance and delivery of high-quality technical documentation and training content in support of a U.S. Army Program of Record. This role serves as the critical bridge between software engineering teams and end users ensuring that evolving system capabilities are translated into clear accessible and actionable materials. You will ensure documentation is consistently accurate up-to-date and aligned with software release cycles while enabling end users to confidently understand and apply system functionality. Partnering closely with engineering teams you will distill complex technical changes into concise outputs and establish standardized scalable and audit-ready documentation processes. Your work will directly support high-quality training and technical materials that successfully pass Validation & Verification (V&V) with minimal rework.

This role requires an Active DoD Secret Clearance.

WHAT YOU WILL BE DOING

Own End-to-End Technical Documentation

  • Develop update and maintain Technical Manuals (TMs) user guides and system documentation

  • Ensure all documentation reflects current system functionality and operational workflows

  • Establish documentation standards templates and style consistency across deliverables

Translate Complex Software into Clear Content

  • Work closely with Agile software teams to understand system architecture features and updates

  • Convert technical requirements and code changes into clear concise user-focused documentation

  • Produce content for both technical and non-technical audiences

Manage Documentation Lifecycle & Release Alignment

  • Align documentation updates with software release cycles (quarterly and bi-annual releases)

  • Implement version control and configuration management best practices

  • Maintain traceability between system requirements features and documentation

Support Training Content Development

  • Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials

  • Ensure documentation supports institutional operational and field training needs

  • Structure content using ADDIE or Systems Approach to Training (SAT) principles

Lead Validation & Quality Assurance

  • Conduct reviews edits and quality checks for accuracy usability and compliance

  • Support Validation & Verification (V&V) activities for documentation and training materials

  • Incorporate stakeholder feedback from engineering teams program offices and end users

Collaborate Across Stakeholders

  • Partner with engineers product owners and military stakeholders to gather and validate information

  • Participate in Agile ceremonies (PI planning sprint reviews demos) as the documentation lead

WHAT YOU HAVE DONE

Technical Writing Expertise

  • 810 years of experience in technical writing documentation or training content development within DoD or similar environments

  • Proven ability to create clear structured documentation for complex software systems

DoD & Program Experience

  • Experience supporting a Program of Record (POR) within the DoD acquisition lifecycle

  • Familiarity with military training documentation Technical Manuals (TMs) and TSPs

Software & Agile Integration

  • Experience working directly with software development teams in Agile environments

  • Ability to interpret technical designs system behavior and requirements

Instructional & Documentation Methodologies

  • Experience applying ADDIE or Systems Approach to Training (SAT)

  • Understanding of documentation lifecycle management versioning and configuration control

Professional Skills

  • Exceptional written and verbal communication skills

  • Strong attention to detail and commitment to accuracy

  • Ability to manage multiple priorities and deadlines independently

Requirements

  • Active DoD Secret Clearance

  • Bachelors Degree

  • Willingness to travel for integration testing and fielding events

EVEN BETTER

  • Direct experience developing and maintaining Technical Manuals (TM) and Training Support Packages (TSP) for Army systems

  • Familiarity with CECOM and TRADOC documentation and approval processes

  • Experience documenting systems such as Electronic Warfare Planning and Management Tool (EWPMT)

  • Knowledge of Army training doctrine and policies

  • Experience with TADSS and integration into training documentation

  • Proficiency with documentation tools (e.g. MadCap Flare Confluence SharePoint version control systems)

At RII we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes us stronger. We work to help your intellectual passions and creativity thrive. Its one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules health insurance coverage paid time off 401k with a company match paid parental leave access to wellness programs and much more. You get this all from day one and all paid for by RII.
Its all part of another of our core values: Stay human. Its why our comfortable and colorful offices such as our headquarters include a community game room pantry massage chair and an escape room among other amenities. Its why we have community ambassadors and regular community events.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

Position Title: Technical Writer / Training Product Support SpecialistLocation: Hybrid to Aberdeen Proving Grounds MDClearance Requirement: Active Secret ClearanceEmployment Type: Full TimeResearch Innovations Inc. (RII) is breaking through the big slow status quo with transformative technology that...
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Research Innovations Inc (RII) co-creates RIIdiculously Awesome solutions that make the world safer. We support critical defense, intelligence, and cyber customers with transformative JADC2 technology solutions.

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