Quality Assurance Operations Specialist
Share
Job Location:
Devens, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Commonwealth Fusion Systems:
Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.
Combining decades of research top talent and new technologies were designing and building commercially viable fusion power plants. And were working with policymakers and suppliers to build the energy industry of the future.
Were in the best position to make it happen. Since 2018 weve raised nearly $3 billion in capital making us the largest and leading private fusion company in the world.
Now were looking for more thinkers doers builders and makers to join us. People wholl bring new perspectives solve tough problems and thrive as part of a team.
If thats you and this role fits we want to hear from you.
Join the power movement as a Quality Assurance Operations Specialist
This position supports the daily execution of core QA processes including NCRs DCRM RCCAs and inspection data management while validating system changes in Odoo Manufacturer and M-files. Beyond system management this role acts as a key trainer for engineers and technicians spearheading continuous improvements to maximize tool usability and efficiency.
What youll do:
Quality Process & Document Development
- Standardization: Author and standardize quality documentation to align with ISO frameworks and SPARC requirements
- Usability: Focus on improving the accessibility and structure of shop-floor instructions to reduce human error
- Document Control Support: Serve as the high-level administrator for Document Control supporting the QA team with complex workflows
- Vendor Requirements: Support standardizing quality requirements for external technical documentation to ensure consistency for the Intersquad team
Cross-Functional Integration
- Engineering Liaison: Act as a bridge between Engineering and Production/SASY ensuring engineering intent is translated into executable controlled procedures
- Root Cause Support: Provide structured analysis (5-Why Fishbone) support for root cause investigations (RCCA)
- Feedback Integration: Create a formal process to ensure that insights from RCCA and NCR investigations are used to update training curricula and shop-floor work instructions
- Backfill Capability: Maintain enough cross-functional knowledge to backfill other specialist roles (like Intersquad Documents or Records) as needed
Training & Competency Framework
- Curriculum Design: Translate technical procedures into deliverable training modules for both Quality and other departments
- Metrics: Establish effectiveness metrics (knowledge checks/competency tracking) rather than just tracking completion
- Onboarding: Support the technical onboarding of new staff to ensure immediate alignment with quality standards
Digital Infrastructure & Tooling
- Validation: Assist in developing software validation and testing plans (DEV/ Sandbox/ UAT) for ERP quality-related modules M-Files etc.
- Access & Audit: Manage user roles access control and audit trail verifications to ensure data integrity
- Process Automation: Proactively identify opportunities to automate manual quality workflows to reduce friction
- Change Management: Support rigorous configuration control and system change management records in collaboration with System Engineering
- Performance Dashboards: Design and maintain digital dashboards (e.g. in Tableau) to provide real-time visibility into process status and training compliance
Quality Governance (Internal Auditing)
- Program Creation: Design periodic auditing programs to ensure accountability in documentation and standards adherence
- Culture Building: Foster a culture of introspection and external audit readiness across the cross-functional teams
- Risk Management: Surface unaddressed risks for quality management to act upon before they impact the SPARC schedule
- Closing the Loop: Ensure that every audit finding is linked to a corrective action or a process improvement project to drive tangible changes
What were looking for:
- Bachelors degree in a technical or business field preferred though 5 years of directly relevant professional experience may substitute for the formal education requirement
- Minimum 23 years of experience in Quality Management Systems (QMS) development or Process Architecture
- Demonstrated experience in managing Non-Conformance (NCR) and Root Cause Corrective Action (RCCA) workflows
- Experience in testing and launching new software tools including creating step-by-step user testing plans to ensure systems work correctly before they are released to the team
- Proven ability to author and standardize technical quality documentation aligned with ISO frameworks
- Exceptional ability to serve as a bridge between Engineering and Production teams to translate technical intent into executable procedures
- Proven ability to work independently and in a team environment in technical engineering and information technology groups
- Excellent customer service and training skills with an innate desire to achieve results
- Proficiency in foundational quality assurance concepts such as internal auditing document management Nonconformance management Root Cause and Corrective Action etc.
- Exceptional proficiency in Microsoft Office and Adobe Acrobat for advanced document manipulation
- Advanced proficiency in Atlassian tools (Jira Confluence) for workflow management
- Experience in testing and launching new software tools including creating step-by-step user testing plans to ensure systems work correctly before they are released to the team
Bonus points for:
- Experience in building and leading Internal Auditing programs to drive accountability and risk management
- Background in Training Curriculum Design including creating effectiveness metrics and competency-based tracking
- Familiarity with construction projects or similar complex energy/ engineering projects
- Regulatory experience with QMS standards such as Energy Aerospace Medical Automotive etc.
- Knowledge of basic systems requirements for M-Files administration
- Expertise in Root Cause Analysis methodologies (e.g. 5-Why Fishbone)
- Ability to identify and implement process automation opportunities to reduce operational friction
Must-have requirements:
- Perform activities such as typing standing or sitting for extended periods of time
- Willingness to travel or work required nights/weekends/on-call occasionally
- Work in a facility that contains industrial hazards including heat cold noise fumes strong magnets lead (Pb) high voltage high current pressure systems and cryogenics
$90000 - $145000 a year
Salary range for this full-time position equity benefits.The actual salary will depend on level location qualifications and experience. The range displayed on each job posting reflects new hire salaries for the position across all US locations. Benefits include:
Competitive compensation with equity
13 Company-wide Holidays
Flexible vacation days
10 sick days
Generous parental leave policy
Health dental and vision insurance
401(k) with employer matching
Professional growth opportunities
Team-building activities
#LI-Onsite
At CFS we excel in fast-paced environments driven by our values of integrity execution impact and self-critique. As we grow were eager to bring on mission-driven folks who offer diverse perspectives and fresh ways to tackle challenges.
We value diversity deeply and are proud to be an equal opportunity employer by choice. We consider all qualified applicants equally regardless of race color national origin ancestry citizenship status protected veteran status religion physical or mental disability marital status sex sexual orientation gender identity or expression age or any other basis protected by law.
This role requires compliance with U.S. laws concerning the export of controlled or protected technologies or information (collectively Export Control Laws). Any offer of employment will be contingent on the need for compliance with such Export Control Laws.
Required Experience:
IC
