Staff Senior PHP Engineer
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
At Zendesk were a service-first CRM company building powerful customizable software that helps teams improve customer relationships. Were growing our engineering presence and are looking for a Staff/Senior PHP Backend Software Engineer to join us.
In this role youll design build and operate reliable backend services in a large-scale environment. Youll work with PHP and modern backend tooling contribute across the full SDLC and collaborate closely with engineering and cross-functional partners to deliver maintainable solutions with strong performance and observability. Experience with frameworks like Laravel containerization cloud infrastructure and event-driven systems is a plus.
What youll be doing
Design build review and maintain backend services and APIs using PHP (Laravel or similar frameworks).
Contribute to technical design and implementation balancing reliability scalability maintainability and delivery speed.
Participate in the full SDLC: discovery design implementation testing deployment and operational support.
Improve system performance resilience and observability through pragmatic instrumentation and operational best practices.
Write and maintain automated tests (e.g. PHPUnit/Codeception) and support healthy code review practices.
Work with relational databases (MySQL/PostgreSQL) to design schemas and data access patterns.
Collaborate across engineering product and customer-facing teams to clarify requirements and deliver customer-focused outcomes.
Help reduce technical debt through refactoring platform improvements and strengthening shared patterns and documentation.
What you bring to the team
Professional experience building and operating production backend systems with PHP.
Experience with a modern PHP framework (e.g. Laravel or equivalent).
Familiarity with testing practices and tools such as PHPUnit and/or Codeception.
Experience with CI/CD and containerization (e.g. Docker); cloud experience (e.g. AWS) is a plus.
Solid understanding of relational databases (MySQL/PostgreSQL) and data modeling for scalable applications.
Exposure to event-driven architectures and messaging systems (e.g. Kafka or equivalent) is a plus.
Understanding of distributed systems fundamentals (timeouts retries idempotency eventual consistency).
Strong communication skills and a collaborative approach to problem-solving.
Curiosity and a continuous-improvement mindset.
Nice to have
Swoole Laravel Octane
ClickHouse
Experience building shared libraries/platform components used by multiple teams
What you can expect
Challenging technical problems with room to learn and grow.
Collaboration with supportive skilled teammates.
Flexibility to structure your workday in a sustainable way.
Competitive compensation and a comprehensive benefits package.
If youre excited about building reliable backend systems in PHP and want to help teams serve their customers better wed love to hear from you.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Staff IC
