Lounge Manager Air New Zealand Lounge Sydney
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
$% Super
- Premium Tier One Flagship Lounge Sydney International Airport
- Mainly Monday to Friday some nights and weekends required
- High volume providing 5 star guest experience across all lounge touch points
Compass Group Australias dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on fresh and delicious offerings while balancing lower carbon intensive menu options; The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.
THE POSITION
- Lead the daily operations of a flagship Executive Business Class Lounge at Sydney International Airport setting the benchmark for premium guest experience
- Drive an exceptional personalised hospitality experience across food and beverage catering and concierge services
- Be a visible hands-on leader on the floor inspiring your team to deliver 5-star service at every guest touch point
- Manage cost of goods and implement effective stock control systems to support a high-quality food and beverage offering
- Deliver monthly financial and budgetary reporting identifying opportunities to streamline operations without compromising service standards
- Cultivate a team culture built on hospitality excellence pride and continuous development
- Lead motivate and develop your team to consistently exceed the expectations of premium airline guests
- Implement strategies to reduce labour turnover and build a stable engaged team
- Build and maintain a strong trusted relationship with the client
THE PERSON
- A genuine passion for premium hospitality and delivering outstanding guest experiences in a luxury or high-end environment
- Proven experience leading food and beverage or catering teams in a premium setting airline lounge luxury hotel or fine dining background highly regarded
- Warm polished and guest-obsessed you lead by example on the floor and set the tone for your team
- Sound commercial acumen with experience managing budgets cost controls and P&L
- Excellent communication and interpersonal skills with confidence engaging stakeholders at a senior level
- Strong leadership skills with a track record of building motivated high-performing hospitality teams
- Solid understanding of food safety hygiene standards and compliance requirements (Level 3 preferred)
- Hospitality or Business qualifications well regarded
- Proficient in Microsoft Office and comfortable managing resources in line with operational targets
THE BENEFITS
- Career Growth Unlock your potential with our career pathway and my learning programmes within Compass Group.
- Paid parental leave opportunities.
- Salary packaging options to make your dollar go further secure your future.
- Easy access to 100 retail discounts through our Maxxia partners.
- Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
- A chance to join an ecologically and socially forward operation.
- Senior Management recognition programs run for our team members.
- Exclusive discounts on Travel Cars Accommodation Electronic devices & more!
Apply Now
We are committed to providing a recruitment process that is fair equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process please reach out to us on either 1300TALENT or
Required Experience:
Manager
Key Skills
About Company
Compass Group Australia provide contract food and support services nationwide, from the most remote areas to fine dining in the CBD.
