Sr. Technical Business Analyst
Job Summary
About the Role:
- Elicit analyze and document business and technical requirements using Agile methodologies.
- Conduct gap analysis and process modeling to define functional and non-functional requirements.
- Translate business needs into epics features and user stories with clear testable acceptance criteria.
- Ensure alignment with enterprise standards in collaboration with Business Process Owners and Solution Architects.
- Expertise in business analysis techniques and Agile/Scrum practices.
- Strong knowledge of Salesforce CRM and CPQ / Order Capture solutions (Conga or similar).
- Familiarity with SAP integration concepts and pricing workflows.
- Proficiency with Lucidchart and Azure Dev Ops.
- Excellent communication facilitation and documentation skills.
- Strong critical and analytical thinking with ability to perform root-cause analysis and recommend scalable solutions
- Managebacklog refinement grooming and estimation for features.
- Partner with Product Owners to prioritize workbased on business value and technical complexity.
- Participate in Agile ceremonies and drive continuous improvement.
About You:
- 5yrs Experience.
- Act as the domain expert for Order Capture and CPQ processes.
- Advise on platform capabilities vs. customizations for Conga.
- Validate designs and confirm technical feasibility with Solution Architects and technical teams.
- Clarify true user needs and challenge assumptions when necessary.
- Break down complex problems into actionable requirements and evaluate solution tradeoffs.
- Anticipate edge cases and failure modes; ensure requirements address exceptions and data quality issues.
- Synthesize stakeholder input into clear decisions and document rationale.
- Serve as liaison between business stakeholders and technical teams.
- Drive issues to closure and maintain accountability for deliverables.
- Mentor junior analysts and promote best practices in requirements gathering.
- Demonstrate strong stakeholder management and negotiation skills.
#LI-KP2
Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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Required Experience:
Senior IC
Key Skills
About Company
Thomson Reuters CoCounsel is AI technology built by industry experts, backed by authoritative content and equipped with best-in-class security.