Sales Operations Coordinator
Pasig City - Philippines
Job Summary
Job description
Job Summary
KDCI Outsourcing is seeking a Sales Operations Coordinator to support day-to-day sales operations contract administration and subscription management processes. This role is responsible for ensuring accurate processing of purchase orders quotes invoices and customer records across CRM and billing systems. The ideal candidate is highly organized detail-oriented and capable of managing multiple tasks in a fast-paced deadline-driven environment while collaborating closely with sales customer success and finance teams.
Key Responsibilities
Sales Administration
Manage end-to-end processing of customer purchase orders across systems such as HubSpot Maxio and internal platforms.
Prepare and deliver customer quotes based on pricing guidelines and renewal policies.
Support Customer Success Managers with accurate quoting for renewals and expansions.
Process and issue invoices through billing platforms.
Coordinate the sending receiving and filing of reseller agreements.
Respond to inquiries from sales teams customers and partners.
Support end-of-month operational requirements.
Subscription & Contract Data Management
Maintain and update customer records across CRM and subscription systems (e.g. HubSpot Subskribe internal systems).
Perform regular audits to ensure data accuracy contract compliance and system integrity.
Cross-Functional Collaboration
Work closely with Sales Customer Success and Finance teams to ensure smooth end-to-end processes.
Support operations initiatives including process improvements system updates and audits.
Provide administrative support for ad hoc operational tasks as needed.
Job requirements
Job Requirements
23 years of experience in sales operations customer operations contract administration or subscription management preferably in a SaaS or recurring revenue environment.
Experience working with CRM and billing/subscription tools such as HubSpot Maxio Salesforce Chargebee or Zuora.
Strong attention to detail with the ability to maintain accuracy across contracts billing and CRM data.
Proficiency in spreadsheets (Excel or Google Sheets) for tracking and reporting.
Strong organizational and time management skills with the ability to prioritize tasks effectively.
Excellent communication and stakeholder management skills.
Ability to work independently and manage multiple deadlines.
High level of ownership initiative and problem-solving ability.
Nice to Have
Experience in SaaS technology or subscription-based business models.
Familiarity with process automation tools or workflow systems.
Experience using HubSpot Subskribe or Maxio.
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Required Experience:
IC
Key Skills
About Company
Key Discovery Consulting Inc.(KDCI) is an outsourcing company in the Philippines offering tailored solutions via highly skilled, full-time outsourced staff