Snr Director PMO & Change Management

Job Title

Job Description

Job title: Senior Director PMO & Change Management

Seniority: Senior Director

Based in Amsterdam Best Boeblingen

The Senior Director PMO & Change Management leads strategic ERP-enabled business transformation across Philips end-to-end supply chain landscape. This role is responsible for simplifying complex global processes and systems driving harmonization across enterprise functions businesses and regions and ensuring reliable execution regulatory compliance and strong business adoption.

The role combines business architecture large-scale program leadership and change management to translate strategic priorities into a multi-year transformation roadmap across process data technology and people. Working closely with executive leadership functional business process owners IT and regional stakeholders this leader governs critical design and deployment decisions manages delivery risk and ensures sustainable value realization through transformation and stabilization.

This position requires deep expertise in global ERP enabled business transformation supply chain process standardization and operating model change. The Senior Director will play a critical role in shaping the future backbone process landscape building organizational capability and enabling the long-term adoption of standardized and fit-for-purpose ways of working.

Your role:

• Lead global ERP-enabled supply chain transformation across end-to-end processes including Plan Source Make Deliver Order Management and Customer Service driving harmonized processes controls and ways of working across businesses functions and markets.

• Drive simplification standardization and automation-by-design principles across the transformation portfolio.

• Own the end-to-end transformation roadmap for the domain covering process data technology governance and organizational readiness and translate strategic priorities into a practical multi-year deployment plan.

• Lead global template design and process standardization ensuring regulatory financial quality and compliance requirements are embedded into process models ERP solutions controls and role design.

• Drive business architecture and process-to-system alignment in partnership with enterprise functions IT and BPE ensuring process intent is accurately reflected in ERP configuration data objects integrations and operating procedures.

• Establish and lead robust transformation governance including scope management design authority change control dependency management risk management and executive decision support.

• Oversee major deployment milestones including solution validation UAT cutover readiness hypercare and stabilization to ensure successful go-lives and sustainable business adoption.

• Lead change management and business readiness activities including stakeholder alignment training strategy communications local deployment readiness and incorporation of feedback into continuous improvement.

• Track performance adoption and benefits realization through KPIs and operational measures using insights to improve execution reliability service quality and user experience.

• Partner with senior leadership to resolve critical transformation issues align cross-functional priorities and influence enterprise decisions that shape future process and systems capabilities.

• Build long-term organizational capability by fostering Communities of Practice supporting talent development and succession planning and embedding standardized scalable ways of working.

• Monitor external trends and leading practices in supply chain ERP and digital transformation to continuously improve competitiveness resilience and business value.

Youre the right fit if you have:

• You have 20 years of experience in global program leadership business transformation change management business process management and ERP-enabled transformation.

• You have proven success leading large-scale international ERP transformation programs ideally including template-based deployments across multiple countries business units and functions.

• You bring deep experience in SAP and S/4HANA transformation including process design rollout governance deployment planning cutover stabilization and value realization.

• You have strong business architecture capability and can translate strategic business priorities into scalable process data and technology solutions.

• You possess broad end-to-end supply chain knowledge spanning planning procurement manufacturing logistics order management and customer service.

• You have experience leading complex stakeholder environments and influencing senior executives across business and IT functions.

• You have strong capability in process harmonization simplification controls design and continuous improvement in regulated and operationally complex environments.

• You bring experience in ERP risk management transition management and contingency planning for business-critical deployments.

• You have a solid understanding of ERP architecture integrations testing data readiness and deployment dependencies.

• You have a track record of building high-performing teams developing talent and driving organizational adoption during large-scale transformation.

• You demonstrate excellent communication facilitation and executive presentation skills with the ability to align diverse stakeholders around a common transformation agenda.

• You hold a Bachelors or Masters degree in Business Engineering Information Systems Computer Science or a related field. Relevant certifications in program management architecture agile or change leadership are considered a plus.

How we work together
We believe that we are better together than apart. This role is an office-based role which means working in person at least three days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.