Night Dispatch Coordinator
Columbus, NE - USA
Job Summary
**Must be okay with working 100% on site in downtown Columbus OH**
BBI Logistics offers transportation solutions including but not limited to truckload intermodal LTL expedited purchase order consolidation route optimization cold storage and disaster response. As a part of our support team you will act as the lifeline between our sales team and transportation partners.
What youll be doing.
- Handle a high volume of inbound and outbound phone calls ensuring pick up and deliveries are on schedule.
- Build relationships with carriers and customers to understand needs and ensure an excellent customer service experience.
- Responsible for the coordination scheduling and planning of customer freight shipments.
- Analyze and negotiate rates with carriers based on current market prices.
- Update Account Managers on any issues that arise throughout and resolve issues in a timely and professional manner.
- Ensure all proper paperwork is received for billing.
- Work efficiently and effectively in a fast-paced environment.
- Document and manage all tasks in our internal systems.
- Respond to customers efficiently thoroughly and professionally.
What were looking for.
- High School Diploma. Bachelors Degree preferred.
- Must be able to work nights.
- 2 years of relevant customer service experience.
- Self-motivated with a strong desire to meet customer needs.
- Desire for a long-term career with a fast-growing company.
- Transportation industry knowledge and experience is a plus.
- Must be able to work a flexible schedule night shift.
What we bring to the table.
- Dont worry about paying for parking weve got you covered
- We care about your well-being so we contribute to the cost of your health benefits
- Invest in your future with our 401K match and profit sharing
- BBI Barbershop free haircuts/styles by our onsite stylists
- Paid training and mentorship program
Trophies In Our Case.
- Nationally awarded as Selling Powers 50 Best Companies to Sell for in 2022 & 2023 Selling Powers 60 Best Companies to Sell for in 2024
- Inc. 5000 Fastest Growing Private Companies in America 2023 & 2024
- Great Place to Work Certified
- #1 Fastest Growing Privately Held Company in Central Ohio
- Largest Central Ohio Privately Held Company
- Named a Best Place to Work
- 2024 Building Columbus Awards: Best New Office Project
Who we are.
BBI Logistics offers transportation solutions including but not limited to drayage truckload intermodal LTL expedited purchase order consolidation route optimization cold storage expedited delivery and natural disaster response. As a rapidly growing company BBI is quickly becoming a premier transportation provider nationwide.
#betterwithbbi
BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin genetic information disability or protected veteran status.
Required Experience:
IC
Key Skills
About Company
4x Best Place to Work Helping shippers find cost-effective and reliable transportation solutions while maximizing load potential for carrier partners.