Lead Supervisor Security
New Orleans, LA - USA
Job Summary
The iconic Waldorf Astoria property in New OrleansThe Roosevelt is seeking a Full-Time Lead Security Supervisor to join the team!
What will I be doing
As the Lead Security Supervisor you will be responsible for performing the following tasks to the highest standards:
Supervise each security operation shift making sure adequate patrol patterns and frequencies are maintained to ensure the security of guests and team members.
Familiarize with and check hotel fire equipment and fire evacuation passages.
Ensure Security Guards report maintenance issues to the Engineering department promptly as recorded during their patrols.
Familiarize with each departments work procedures security knowledge and emergency procedures supervising each positions professional knowledge and work standard.
Conduct random bag inspections of team members entering and leaving the building.
Ensure asset removal policy is adhered to to prevent hotel assets from being removed without proper authorization.
Arrange escort services for team members carrying cash where required.
Maintain perimeter patrols at points of entry and egress to ensure that there are no loiterers in the hotel premise.
Professionally examine team members work knowledge discipline and responsibilities.
Convey and carry out the departments work arrangements and training plans.
Conduct random inspections of the hotel to ensure security practices are being followed fire exits are not blocked equipment is not obstructing fire hose reel doors sufficient clearance between stacked goods and sprinkler heads.
Take appropriate action to resolve guests complaints communicating professionally and effectively with guests.
Be familiar with current first aid and fire emergency procedures.
Ensure a high level of cleanliness and tidiness in your work area.
Maintain a professional appearance up to Hilton standards demonstrating good attitude andbehaviourat all times.
Interact with team members in a professional and positive manner to foster good rapport promote team spirit and ensure effective two-way communication.
Adhere to the hotels policies and procedures Hilton code of conduct and the hotels team member handbook.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Carry out other reasonable duties and responsibilities as assigned.
Team Member Benefits
When you join our team youll enjoy a comprehensive benefits package including:
- Medical & Vision Insurance Blue Cross Blue Shield of Louisiana*
- Dental & Voluntary Insurance SunLife*
- Flexible Spending Account (FSA) Through WEX
- 401(k) Retirement Plan Fidelity with up to 5% employer match**
- Employee Assistance Program (EAP) ComPsych
- Free Team Member Meals
- Discounted Parking
- Property Discounts Restaurants Gift Shop and Spa
- Paid Time Off (PTO) Program
- Go Hilton Travel Discounts
- Tuition Reimbursement
- Guild Education Program
* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.
What will it be like to work for Hilton
Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes in our Team Members:
- Living the Values
- Quality
- Productivity
- Dependability
- Customer Focus
- Teamwork
- Adaptability
What will it be like to work for Hilton
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.