Programme Manager – Deployment Governance & Transition
Share
Job Location:
Geneva - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
K2 Partnering Solutions is a global provider of innovative consultative solutions in enterprise applications AI and cloud technology.
Role Overview
We are seeking a senior Programme Manager to take ownership of governance structure and delivery discipline across a large-scale multi-technology deployment programme.
The programme is transitioning from a traditional Time & Materials model to a structured forward-deployed managed services model and this role will be central to making that shift successful.
This is not a reporting role. We are not looking for a traditional PMO profile focused on reporting.
We are looking for a Programme Manager who can take control of how the programme operates and ensure delivery discipline from day one. This role is accountable for ensuring the programme operates within a defined delivery model and does not revert to ad hoc ways of working.
Responsibilities
Own Programme Governance & Delivery Discipline
Define implement and enforce governance across all workstreams
Establish clear operating rhythms (daily/weekly/monthly cadences)
Own RAID KPI SLA tracking and ensure actions are driven not just reported
Act as the central control point for programme visibility and escalation
Serve as the primary executor of PMO standards (QA Testing Tracking Change Control) across all deployment streams.
Deployment Committee meetings to drive status tracking and immediate blocker resolution
Ensures disciplined execution and sits on the Tactical (performance) and Operational (daily management) Committees.
Ensure all Rollout Kits are complete approved by the Program Customer Lead and compliant with the Global Template prior to deployment.
Drive the Delivery Model
Ensure all teams operate within the defined deployment framework and ways of working
Prevent regression into traditional staff augmentation / T&M behaviours
Implement the Hybrid Agile methodology: Agile at the Core for build/test (Sprints) and Waterfall at the Edge for governance (Stage Gates)
Maintain consistency across teams and locations acting as the Template Guardian and escalating any deviations to the Program Lead immediately
Embed consistency across deployment teams locations and technologies
Work closely with leadership to reinforce expectations and behaviours
Integrated Planning & Execution Oversight
Own the end-to-end integrated programme plan across multiple workstreams:
ERP (e.g. SAP or equivalent)
CRM / digital platforms
Integration & data
Testing deployment and hypercare
Manage dependencies sequencing and readiness across sites and regions
Manage and monitor end-to-end rollout execution in alignment with the Go-Forward Deployment Office and Intake Office
Maintain the Phase Cutover Plan and Performance Dashboard keeping all stakeholders informed in real time
Coordinate User Acceptance Testing (UAT) and obtain final system sign-off (Accountable)
Ensure delivery milestones are realistic tracked and achieved
Operational Management
Lead daily and weekly Deployment Committee meetings: surface blockers track action items and drive rapid resolution
Monitor team capacity and workload across Forward Deployed Engineers and Project Managers
Coordinate with Site Coordinators and the Go-Forward Manager to resolve on-the-ground delivery issues in real time
Oversee the Customer Shared Support Center operational readiness (Phase 2 onwards)
Stand Up the Programme Properly (Phase 1 Focus)
Support the onboarding of teams into a structured delivery model
Ensure clarity of roles responsibilities and handoffs from day one
Drive readiness activities (onboarding knowledge transfer deployment preparation)
Establish early control to set the foundation for Phase 2 and managed services transition
Knowledge Standards & Reusability
Ensure consistent documentation knowledge capture and reuse of assets
Support the creation of a scalable repeatable deployment approach
Promote a Library-First culture: ensure the team consults the Digital Knowledge Content Library before escalating to SMEs
Reduce reliance on tribal knowledge by formalizing it into reusable digital assets for the Customer Client University
Oversee contributions to the Customer Client University / Digital Knowledge Content Library to grow the reusable asset base
Support the structured handoff of knowledge and operations to Customer during Phase 3 (quiet adoption)
Stakeholder & Vendor Management
Interface with senior client stakeholders system integrators and internal leadership
Provide clear concise and actionable reporting at executive level
Manage escalations proactively and drive resolution
Prepare and present status reports performance metrics and risk updates for Tactical and Operational Committees.
Interface with the Program Customer Team Lead to ensure Template compliance and receive directional guidance (Phase 1).
Liaise with Customer Extended teams Site Key Users and K2 OCM Team per RACI responsibilities.
Support the transition from T&M to Fixed-Price by documenting delivery evidence and contributing to pricing models.
Skills & Requirements
1015 years experience in Programme Management within large-scale IT or transformation programmes
Proven experience leading multi-stream multi-country deployment programmes
Strong experience in enterprise environments (ERP CRM integrations digital platforms)
Experience driving structured delivery models or managed services transitions
Track record of operating in complex multi-vendor environments
Strong leadership and presence able to challenge and drive accountability
Highly structured with the ability to bring order to complex environments
Excellent stakeholder management at both delivery and executive level
Pragmatic able to balance framework with delivery constraints
Strong focus on execution not just planning
Experience with enterprise delivery frameworks (e.g. SAP Activate Agile/Waterfall hybrid models)
Strong planning capability (MS Project Smartsheet or equivalent)
Advanced reporting and programme tracking skills
Comfortable operating in high-pressure high-visibility environments
#LI-GZ1
#LI-Hybrid
-----
This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities at any time.
K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individuals actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability genetic information or any other characteristic protected by applicable federal state or local laws. Our team is dedicated to this policy with respect to all terms and conditions of employment including recruitment hiring placement promotion transfer training compensation benefits employee activities access to facilities and programs and general treatment during employment.
Required Experience:
Manager
