CRM Technical Lead (Siebel)

Albany, GA - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description - CRM Technical Lead (Siebel Banking DevOps)

Role: CRM Technical Lead

Experience: 8-10 Years

Domain: Banking / Financial Service

We are seeking a hands-on CRM Technical Lead with strong expertise in Oracle Siebel to drive the design development and modernization of CRM platforms within a retail banking environment. You will lead a cross-functional Agile team contribute to architectural decisions and ensure delivery of scalable secure and high-performance CRM solutions.

Key Responsibilities

Own end-to-end technical design development and delivery of CRM solutions (customer onboarding journeys campaigns and support workflows)
Lead and mentor a team of developers; provide hands-on coding code reviews and technical guidance
Design scalable architectures aligned with enterprise standards and banking compliance
Drive integration with core banking systems data platforms and third-party tools
Implement and manage API-based integrations (REST/GraphQL) messaging (Kafka/MQ) and ETL pipelines
Ensure system performance scalability security and auditability
Collaborate with Product Owners DevOps Security and Architecture teams
Support Agile delivery (Sprint planning estimation backlog grooming)
Identify and resolve performance bottlenecks and production issues
Promote best practices in coding testing CI/CD and DevOps

Required Skills & Experience

8 years of software engineering experience with 2 years in a Technical Lead role
7 years of hands-on experience in Oracle Siebel CRM (25.x or higher preferred)
Strong experience in Siebel architecture development and administration (Windows/Unix)
Solid backend development experience in Java / .NET /
Strong SQL / Oracle Database expertise
Deep understanding of integration patterns (REST APIs GraphQL Kafka MQ ETL)
Experience with DevOps tools & practices (CI/CD Jenkins GitLab/Bitbucket Docker Kubernetes)
Experience with cloud platforms (AWS / Azure / GCP)
Hands-on with code quality & testing tools (SonarQube Cypress Mocha etc.)
Strong experience working in Agile (Scrum/Kanban) environments

Good to Have

Exposure to modern CRM platforms (Salesforce Microsoft Dynamics Pega)
Experience with customer data platforms (CDP) and personalization tools
Knowledge of event-driven architecture and real-time customer journeys
Understanding of data privacy consent management and compliance frameworks
Relevant CRM certifications (Oracle Siebel / Salesforce)

Job Description - CRM Technical Lead (Siebel Banking DevOps) Role: CRM Technical Lead Experience: 8-10 Years Domain: Banking / Financial Service We are seeking a hands-on CRM Technical Lead with strong expertise in Oracle Siebel to drive the design development and modernization of CRM platform...