Senior Experience Designer Business Lending (Origination Platform)
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Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
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Job Summary
Create your best future and join Westpac as a Senior Experience Designer.
- Location:Sydney-based role only
- On-site Requirement:2 days in the office per week
- Why On-siteThis is a highly collaborative position involving regular face-to-face workshops and close team interaction making in-office presence essential.
Whats the role
As a Senior Experience Designer you will support the reimagining of business lending through BizEdge Westpacs nextgeneration origination platform. You will design a single guided digital experience that simplifies complex lending journeys for customers and bankers. Working end to end across integrated platforms you will apply strong handson craft while navigating complexity driving clarity and lifting experience quality across outcomes.
Additionally you will partner closely with product engineering research and business subject matter experts to frame problems uncover opportunities and shape the right solutions. You will facilitate workshops and codesign sessions communicate design intent through clear storytelling and champion research and evidence to validate direction and iterate with confidence.
Youll own design decisions across complex journeys contribute to scalable patterns and systems and support others through mentoring and quality uplift. You will embrace AI as part of modern design practice using it responsibly to accelerate discovery and synthesis explore solution options strengthen decisionmaking and reduce administrative overheadwhile relying on human judgement empathy and craft to deliver safe accessible and highquality experiences.
What do I need
- Proven experience in digital product design ideally within enterprise environments; financial services experience is an advantage.
- Confidence working autonomously on complex initiatives with strong problemframing and delivery skills.
- Experience using AI within design workflows to support synthesis exploration and decisionmaking will be a nicetohave skill.
- Strong collaboration skills across product engineering data/research and business stakeholders.
- High emotional intelligence curious empathetic and able to influence with clarity and care.
- Resilience in ambiguity with the ability to adapt as priorities evolve.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Senior IC
Key Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
