Network Operations Center Student
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Job Location:
Lawrence, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
30% - Monitor System Consoles Campus Network Data Center Servers and Security Monitors
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
Saturday & Sunday 8 am to 4 pm & one other 4-hour shift during the week
Contact Information to Applicants
Nancy Baker
Position Overview
This position is in the Network Operations Center (NOC) which is open 24 hours 7 days a week. The candidate that is hired will be trained to handle processes during planned and unplanned staff absences.
Routine work schedule: Saturday and Sunday 8-4 with an additional 4-hour shift during the week. This is an onsite position.
NOTE: Routine work schedule will vary at times in order to provide support where needed on all three shifts and different days of the week. Advance notice will be given and class schedules are always considered.
Additional Candidate Instruction
To ensure consideration apply before the application review starts on Wednesday 4/8/2026. A review of applications will continue and is ongoing until a pool of qualified candidates is identified.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
(3) Will work 15-20 hours per week. Availability to work during the summer months and most holidays and breaks is preferred.
- Ongoing real-time monitoring of systems infrastructure and security across campus and remote sites.
- Supporting troubleshooting efforts and responding to data center or facility-related incidents.
- Ensuring overnight jobs run correctly and issues are reported promptly.
- Handling incoming calls routing requests and serving as an initial point of contact.
- Taking action on alerts outages or abnormal conditions to restore service or escalate appropriately.
- Logging incidents updates resolutions and maintaining accurate records.
- Physical presence and hands-on assistance with equipment media or operational tasks.
- Participation in special projects documentation updates or improvement initiatives.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
Saturday & Sunday 8 am to 4 pm & one other 4-hour shift during the week
Contact Information to Applicants
Nancy Baker
- Student with interest in good academic standing.
- Previouswork experience as evident in application materials.
- Excellent customer service skills as evidenced by application materials.
Position Overview
This position is in the Network Operations Center (NOC) which is open 24 hours 7 days a week. The candidate that is hired will be trained to handle processes during planned and unplanned staff absences.
Routine work schedule: Saturday and Sunday 8-4 with an additional 4-hour shift during the week. This is an onsite position.
NOTE: Routine work schedule will vary at times in order to provide support where needed on all three shifts and different days of the week. Advance notice will be given and class schedules are always considered.
Additional Candidate Instruction
To ensure consideration apply before the application review starts on Wednesday 4/8/2026. A review of applications will continue and is ongoing until a pool of qualified candidates is identified.
Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
(3) Will work 15-20 hours per week. Availability to work during the summer months and most holidays and breaks is preferred.
Key Skills
About Company
Thank you for your interest in employment with the University of Kansas. If you need assistance with the application process please contact Human Resources at [email protected] or 785-864-4946.
