Senior Engineer Support

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Title: Senior Engineer Support

Location: Melbourne/Sydney Australia Hybrid

Job Description

Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Headquartered in Windsor Connecticut SS&C employs over 20000 people across more than 90 offices in 35 countries supporting 18000 organisations worldwide with missioncritical technology solutions.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Health insurance discounts parental leave insurance benefits
• Diversity & Inclusion: Inclusive and supportive workplace culture
• Training: Hands-on learning with access to SS&C University
• Extra Perks: Corporate discounts on travel fitness and more

What You Will Get To Do:

• Lead and support core application environments across Windows and Linux platforms.
• Own environment stability deployment readiness and operational reliability.
• Provide technical leadership across CI/CD pipelines automation and release activities.
• Diagnose complex environment infrastructure and application issues across production and non-production systems.
• Collaborate closely with Developers QAs BAs Architects and Infrastructure teams.
• Utilise monitoring and observability tools to analyse performance and incidents.
• Drive continuous improvement initiatives and maintain high-quality operational documentation.

What You Will Bring:

• Strong experience supporting enterprise application environments.
• Hands-on expertise with CI/CD tooling such as Jenkins and Git-based workflows.
• Solid scripting capabilities (Bash PowerShell Python).
• Experience with application servers including IIS JBoss and Apache.
• Strong understanding of networking fundamentals certificates and authentication flows.
• Ability to troubleshoot complex issues across infrastructure configuration and application layers.
• Excellent written and verbal communication skills.

Prior Knowledge and Skills:

• Monitoring and observability tools such as Elastic and Dynatrace.
• Database and programming competence including C# Python MS SQL and Oracle SQL.
• Experience with secure file transfer and key-based authentication.
• Understanding of release change and incident management processes.
• Exposure to financial services or wealth management systems is desirable.
• Experience working in geographically distributed teams.

SS&C is committed to building a diverse and inclusive workforce. We encourage applications from people of all backgrounds.

To apply please visit our careers page: explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.