Clinical Consultant, MS

Twinsburg, OH - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Position Overview

Responsible for on-site training of the HCUS Modality product portfolio and all future modality Products. Supports all sales and field service efforts by participating in special projects and equipment demonstrations.

Company Overview

At FUJIFILM Healthcare Americas Corporation were on a mission to innovate for a healthier world and we need passionate driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging enterprise imaging endoscopic and surgical imaging as well as in-vitro diagnostics.

But we dont stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure aerospace and oil and gas assets safe and running smoothly.

Ready to innovate collaborate and make a difference Join us and bring your big ideas to life while working in a dynamic flexible environment that fuels your creativity and drive.

Our headquarters is in Lexington Massachusetts an inspiring healthcare research hub in a historic town.

Fujifilm is globally headquartered in Tokyo with over 70000 employees across four key business segments of healthcare electronics business innovation and imaging. We are guided and united by our Group Purpose of giving our world more smiles. Visit: Description

Duties and responsibilities

Facilitates on-site training utilizing validated applications protocols and processes.
Works closely with technologists and radiologists and other professional staff to ensure the proper and efficient operation of HCUS products.
Optimizes image quality of all HCUS modality products in the imaging portfolio.
Manages full system training on .
Makes appropriate contacts within HCUS and at the customer site to coordinate each training event.
Assists in the development of customer training and support material.
Provides telephone support for customers sales and field service.
Provides feedback to Customers Sales Field Service Marketing Engineering and Product line management on equipment issues and customer concerns via written and verbal communication.
Provides on-going support to resolve application related and image quality concerns on both a product and system level.
Provides and maintain documentation to support customer training.
Works with HCUS team to gain customer acceptance of the modality product solutions.
Continue to educate on all aspects of the modality product portfolio.
Identifies opportunities to increase market share and growth by addressing the needs of our internal and external customers. Responds promptly to customer concerns questions and inquires.
Maintains effective communications and working relationships with all departments within HCUS (Service Engineering Integration Marketing Sales Customer Service etc.). Participates with Sales and Marketing staff to develop new products services and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS future business activities.
Performs other duties as may be assigned by management.
Adheres to the Companys quality and regulatory compliance requirements without exception and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
Maintains a safe work environment.
Takes corrective action where appropriate.

Participates on various internal and external committees.
Participates on performance improvement and strategic planning teams.
Participates in professional organizations.
Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements applicable ISO 13485 standard requirements and all other applicable laws regulations and standards.
Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications

Minimum of Associates degree preferred Masters degree in related field.
Registered Radiology Technologist ARRT (ARRT (R) (MAM) (QM) (CT) (MR)).
Experience in digital radiology with a minimum of 5 years of experience.
Excellent diagnostic and problem-solving skills.
Excellent communication skills.
Outstanding organizational and time-management skills.

Physical requirements

The position requires the ability to perform the following physical demands and/or have the listed capabilities.

The ability to sit up 75-100% of applicable work time.
The ability to use your hands and fingers to feel and manipulate items including keyboards up to 100% of applicable work time.
The ability to stand talks and hear for 75% of applicable work time.
The ability to lift and carry up to ten pounds up to 20% of applicable work time.

Travel

Occasional (up to 85%) travel may be required based on business need.

* #LI-Remote

In the event that COVID-19 vaccine mandates issued by the federal government or by state or local government become effective and enforceable the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19 absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities including complying with vaccine requirements.

For all positions the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committedto providing equal opportunities in hiring promotion and advancement compensation benefits and training regardless of nationality age gender sexual orientation or gender identity race ethnicity religion political creed ideology national or social origin disability veteran status etc.

ADA Information

If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to our HR Department ( or ).

Required Experience:

Contract

Position OverviewResponsible for on-site training of the HCUS Modality product portfolio and all future modality Products. Supports all sales and field service efforts by participating in special projects and equipment demonstrations.Company OverviewAt FUJIFILM Healthcare Americas Corporation were o...