Deputy Director of Support Services Public Works (0954)

The Deputy Director serves under the broad direction of the Director of Public Works helping to shape and execute the departments strategic plan and ensuring its mission vision values and goals are advanced across the organization. This role is entrusted with carrying out complex highpriority assignments that support the Citys most vital objectives.

The ideal leader is an attentive listener who is curious open to new ideas and effective at implementing organizational and process changes. They must be able to make tough wellreasoned decisions that advance departmental and Citywide priorities even when those decisions may be difficult or unpopular.

This position requires the highest ethical standards and a commitment to good governance transparency and public trust. The Deputy Director should be an informed and enthusiastic ambassador for San Francisco Public Works someone who values public service and leads with empathy in a fastpaced environment filled with both challenges and opportunities.

Important and Essential Duties:
As the Deputy Director of Support Services your duties may include but are not limited to the following:

• Act as a key strategic partner to the Director with developing and identifying solutions to challenges.
• Work effectively with the Public Works Director and be able to independently develop consequential policies and procedures and ensure implementation.
• Provide strategic oversight of the Human Resources division to ensure it provides exceptional services and supports our core business goals.
• Manage large often cross-functional organization-wide projects or initiatives.
• Work collaboratively with the Executive Team to set strategic priorities identify areas where leaders should direct their focus and set metrics for success and then revisit those metrics regularly and evaluate progress based on them.
• Create and improve processes and operations within the organization. Analyze current procedures structures and policies to determine the overall effectiveness of bureaus within the department.
• Discuss operational objectives with managers to make informed recommendations to improve the bureaus.
• Contribute to creating a high-performing organization by successfully engaging with staff and managing key projects on behalf of the Executive Team.
• Serve as a strategy partner to the Director and the Executive Team providing insight that is both analytical and qualitative on the organizations operations and key decisions.
• Bring together important stakeholders and help drive decisions ensure alignment with department and City goals and objectives and follow up on action items to ensure timely progress; track impact on department operations.
• Support the Director to ensure execution of the departments collaboration with other City departments and government agencies to address challenging street conditions including unhoused populations.
• Serve as liaison between Public Works and Commissions the Mayors Office the Board of Supervisors government panels and agencies community organizations business interests and other stakeholders.
• Assist the Director in implementing and supporting the departments Racial Equity Action Plan and empower racial equity leaders on staff to ensure that action items are performed tracked and transparent.
• Support the strategic planning of the departments organizational structure staff assignments service levels and administrative systems required to accomplish the departments mission effectively and efficiently.
• Oversee the departments employee and organizational development group University of Public Works.
• Provide strategic leadership for the staff within the Human Resources Training & Development and Workforce Development sections. 

Qualifications :

Minimum Qualifications

Education: 
Possession of a bachelors degree from an accredited college or university in coursework such as public administration public policy social work urban planning business management or a related field. 

Experience:
Six (6) years of management experience leading organization-wide initiatives directing cross-departmental operations and implementing strategic priorities within a large government organization. All of the qualifying experience must include supervisory. 

Education Substitution: Qualifying experience as described above may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years. (One year of work experience is equal to 30 semester or 45 quarter units). 

Desirable Qualifications: 

• Advanced degree in business administration finance public administration public policy or related field.
• Prior public sector management experience including familiarity with the public budgeting process human resources management public contracting process construction and operational delivery and working in a unionized workplace bound by civil service rules.
• Prior experience working within or in partnership with the City & County of San Francisco.
• Experience managing or working with Human Resources programs
• Experience with staff and organizational development
• Excellent written and verbal communication skills; experience with public speaking and making public presentations; strong group facilitation skills.
• Organized self-directed detail-oriented and able to effectively manage competing priorities to meet external timelines.
• Able to quickly pivot with changing priorities and maintain a professional and calm demeanor under pressure and amid high-stress situations.
• Proven ability to navigate complex stakeholder relationships with high emotional intelligence and diplomacy.

Verification:
Please make sure your application is complete and demonstrates how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at:  work experience education training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Note: Any misrepresentation or falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information :

What else should I know

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Statement on Diversity Equity and Inclusion: At the City and County of San Francisco we share a commitment to a diverse inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process please contact the analyst. Reshma Shelke. at

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time