Sustainment Lead

Position Summary
The Sustainment Lead is responsible for driving the sustainment optimization and ongoing support of security systems and processes across global operations. This role provides technical leadership troubleshooting expertise and strategic input to ensure secure compliant and efficient deployment and operation of security solutions.

Key Responsibilities

• Provide technical leadership for security systems across multiple projects including design input implementation support and ongoing sustainment.
• Troubleshoot and resolve security-related issues ensuring timely and effective solutions that minimize operational impact.
• Ensure security technologies and processes are deployed and maintained in alignment with company standards best practices and applicable regulations.
• Partner with key stakeholders and leaders to improve security posture reduce risk and support compliance initiatives.
• Communicate clearly and transparently with cross-functional teams effectively conveying technical concepts to both technical and non-technical stakeholders.
• Foster strong collaboration across Security IT Facilities and regional partners to ensure alignment on security requirements and outcomes.
• Engage early in project planning to ensure security requirements are integrated into the design and development lifecycle of new initiatives.
• Provide ongoing support for badge/access control efforts and related security operations globally.
• Monitor and respond to emerging security issues escalating as appropriate and driving remediation.
• Contribute to the development and continuous improvement of security policies standards and procedures.
• Maintain documentation related to security systems configurations and processes.

Qualifications :

Qualifications

• Bachelors degree in a related field (e.g. Security Management Information Technology Engineering or similar) required.
• Demonstrated experience supporting and sustaining physical security and/or security technology solutions in a complex multi-site global environment.
• Strong technical troubleshooting skills with the ability to diagnose and resolve security system issues.
• Experience working with access control badging and related security platforms (or similar technologies).
• Proven ability to collaborate with global and regional stakeholders balancing technical requirements with business needs.
• Excellent verbal and written communication skills with a reputation for clear transparent and proactive communication.
• Strong organizational skills with the ability to manage multiple initiatives and priorities simultaneously.
• Experience working in a regulated or compliance-driven environment is preferred.
• Ability to work independently take initiative and drive issues to resolution.

Key Competencies

• Technical expertise in security systems
• Problem-solving and issue resolution
• Stakeholder engagement and communication
• Risk awareness and mitigation
• Planning and execution
• Ownership and accountability

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time