Executive Operations Associate President's Office

What you get to do in this role:

The EMEA Presidents Office runs on operational precision and strategic momentum. This role exists to protect both every single day. You will work directly with the Chief of Staff serve as the connective tissue between the executive office and cross-functional teams and progressively take on operational leadership as you build trust and demonstrate judgment.

This is not a traditional support role. It is a high-accountability high-visibility position for someone who is already an exceptional EA and is ready for more.

Executive support (approx. 25%)

• Own the Chief of Staffs calendar with sharp scrutiny protecting strategic time and proactively resolving conflicts before they land
• Manage travel bookings and expense reporting end-to-end with zero follow-up needed
• Coordinate closely with the EA to the EMEA President to ensure non-negotiable meeting alignment
• Act as a reliable discreet first point of contact for operational and administrative matters

Business Operations & Project Management (approx. 75%)

• Set up and maintain Presidents Office operating cadences: weekly syncs leadership forums cross-functional checkpoints
• Track actions milestones and blockers across multiple workstreams escalating proactively before issues become problems
• Own the end-to-end planning and execution of major EMEA events: QBRs SKO Knowledge Rise Together president-led office visits
• Build and maintain SharePoint pages OneNote structures trackers and insight dashboards the team actually uses
• Support the development of executive-ready presentations and briefing materials
• Reinforce connection points between central and regional teams ensuring operational clarity across a matrixed organization

Qualifications :

To be successful in this role you have:

• 5 years as an Executive Assistant in a fast-paced tech or SaaS environment ideally supporting C-suite or a Presidents Office

• A track record of reaching beyond your title: you have led projects built systems or taken ownership of things nobody asked you to own

• You have felt frustrated when your role was purely logistical and you have done something about it

• Highly organized with strong written and verbal English and the confidence to communicate with senior stakeholders directly

• Fluent in SharePoint OneNote Excel PowerPoint and Smartsheet or equivalent

• Global mindset and genuine curiosity about how a large matrixed organization operates

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time