Customer Service Representative

Brampton - Canada

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary
Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries tracking shipments coordinating internally and ensuring accurate efficient service.

Key Responsibilities

Act as primary contact for customer inquiries (phone & email)
Provide shipment updates and order status
Enter and manage data in TMS accurately
Coordinate with dispatch operations and carriers
Resolve issues
Maintain professional communication
Support documentation billing and tracking
Manage multiple tasks in a fast-paced environment

Qualifications
3 years of customer service experience (logistics/3PL preferred)
Experience with TruckMate is an asset.
Strong communication and attention to detail
Ability to multitask and problem-solve independently
Proficient in Microsoft Office (Excel Outlook Word)
Ability to work under pressure and meet deadlines

If interested please reach out to us on or .

Position Summary Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries tracking shipments coordinating internally and ensuring accurate efficient service. Key Responsibil...