German Customer Care On-Site & Remote in Greece
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About the job German Customer Care On-Site & Remote in Greece (with relocation)
At the moment we are looking for German speakers to fill several conditions are according to the following requirements:
- Knowledge of fluent German & English (B2);
- Writing Speed: 25 words per minute.
- Starting dates: Intakes from April to July 2026
- Travel Expenses: Paid by our client;
- Accommodation
- Health Coverage
Responsibilities:
- To respond and record consumer enquiries/questions raised through free phone lines for customers.
- To maintain accurate data input of consumer enquiries questions and feedback on the customer services database.
- To ensure client complaints are dealt with and logged in line with the companys complaints escalation policy.
- To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
- To troubleshoot through the use of open questions support documents and system training.
- To be able to offer recommendations to common problems or frequently asked questions.
Please see below the relocation package in case you are coming from abroad:
1. Booking and paying for your travel tickets and a taxi to transfer you from the airport to the hotel.
2. Up to two weeks accommodation in a hotel close to our premises provided by the company.
3. We will help you in order to find an apartment to stay either alone or share one with a colleague.
4. The company also offers Greek lessons free Real Estate Agency fee & other Benefits.
Were looking for exceptional talentif that sounds like you dont miss this opportunity to apply.
