Senior Manager, Agency Contracting and Benefits
Job Summary
Lead the team and provide services to field force in terms of contracting licensing and agency benefits enrolments formulate procedures implement risk control measures provide key inputs in the development and revamp of recruitment profiles and oversee the debt management and debt recovery from agents.
Position Responsibilities:
Ensure efficient delivery of Contracting services to agency.
Oversee the design implementation and management of agency benefits plans including group life medical insurance dental plans and agent bonus plan.
In partnership with Agency Recruitment and Legal Counsel to develop action plans in response to new recruitment initiative.
Lead special projects related to e-Onboarding rollouts and benefits enhancements. Monitor project timelines and budgets ensuring projects are completed on schedule and within scope.
Prepare periodic or ad hoc reports for management as necessary or requested to track strategic goal accomplishment.
Handle general correspondence and agent enquiries.
Required Qualifications:
Degree holder with major in business
Minimum of 6 years work experience preferably in the insurance industry
Preferred Qualifications:
Strong analytical and problem solving skills
Strong organizational skills and attention to detail
Independent with high flexibility
Able to work independently and under pressure
Strong communication presentation and interpersonal skills
Good command of both written and spoken English and Chinese
PC literate in Word Excel PowerPoint and Chinese word-processing
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior Manager
Key Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.