Field Service Supervisor Thermal VIC

Vertiv Group

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

Job Title

Department

Reports to

Thermal Customer Engineer (Technician) Commissioning
Global ServiceBase Region & CountryAPAC - ANZ
Service Operations Manager - Startups

Position Summary/Objectives of Incumbent:

The purpose of this position is to carry out the maintenance servicing of Vertiv equipment after hours service work and commissioning as planned and directed by the Service Operations Manager and Thermal Supervisor.

Key Responsibilities

Planning & Reporting:

  • Time Sheets Digital reporting tool to be used (i.e. accurately record hours worked and all call out and response times) each day.
  • Commissioning/Service Reports - to be completed within set timeframes.

Operational Delivery:

  • As required support the Service Team with carrying out maintenance & TM works
  • Maintain relationships between the VERTIV and our customers by having professional interactions with customers & providing customer feedback to the Vertiv Team.
  • Keep up to date with your training requirements across multiple Vertiv technologies.
  • Maintain the supplied company vehicle & personal appearance to the appropriate company standard.

WHS Environment & Quality:

  • Comply with all Work Health & Safety Environment and Quality obligations.
  • Actively promote safety in the workplace

Daily Work Duties and expectations:

  • Drivers Licence is required (may involve visit to remote sites)
  • Overnight or longer trips may be required.
  • Use of ladders Scissor lift and scaffolding.
  • Working in tight and restricted locations.
  • Working on and around Energised Electrical equipment.
  • Working on live refrigerant lines and pressure vessels.
  • Working and Heights (needs Work at Heights Training and refreshed every 5 years)
  • Working on HVAC Mechanical systems that will involve awkward body positions at times.
  • Lifting carrying relocating equipment and components (e.g Compressors Gas Bottles etc)

Employees reporting to Incumbent
Nil
Main contacts within Company
  • Other Customer Engineers Thermal
  • Service Supervisor Thermal
  • Service Operations Manager
  • Safety Manager
  • Technical Support Team
  • Sales Team
  • Finance
Main contacts outside the Company
  • Customers
  • Product Suppliers
  • Contractors
  • Vertiv Partners
Education/Qualification:
  • Mechanical Trade Certificate (state dependant)
  • Restricted Electrical Licence
  • Refrigerant Handling Licence
Specialist Knowledge:
  • Technical knowledge - data centres telecom commercial & industrial or similar industries (highly regarded)
Practical Experience:
  • Proven track record within the Air Conditioning or other precision cooling industry as a service technician
  • Proven ability to work effectively under timeline constraints on large scale sites.
  • Thermal controls & Networking knowledge
  • Proficiency in Microsoft Office

Personal Characteristics:

  • Excellent communication inter-personal and problem-solving skills.
  • Learning agility
  • Interpersonal skills
  • Ability to work collaboratively in a team environment.
  • Ability to multitask and priorities workloads.
  • Negotiation & influencing skills.
  • Computer literacy at an intermediate level




Required Experience:

Manager

DescriptionJob TitleDepartmentReports toThermal Customer Engineer (Technician) CommissioningGlobal ServiceBase Region & CountryAPAC - ANZService Operations Manager - StartupsPosition Summary/Objectives of Incumbent:The purpose of this position is to carry out the maintenance servicing of Vertiv equ...
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About Company

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more

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