Senior Project Manager Digital Operations Lead
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
The Senior Project Manager Digital Operations Lead is responsible for the endtoend delivery of IQVIAs patientfacing digital initiatives with a primary focus on Electronic Patient Recruitment (ePR). This is a portfoliolevel project management role overseeing multiple concurrent projects (typically 510) across different sponsors timelines and delivery phases.
The role acts as the central delivery owner ensuring digital deliverablessuch as ePR websites and studyspecific assetsare planned resourced executed and delivered on time within scope and budget. This is not a technical development role but requires strong delivery leadership crossfunctional coordination and handson familiarity with CMSbased digital workflows.
The position has no direct reports but functions as a team lead for delivery planning prioritization and stakeholder coordination.
Key Responsibilities
- Lead endtoend project planning and execution across all phases of the project lifecycle.
- Manage a portfolio of concurrent ePR projects each with distinct sponsors deliverables and golive dates.
- Own project plans timelines dependencies risks and mitigation strategies.
- Validate project scope schedules budgets and delivery success metrics.
- Coordinate and balance workloads across digital producers; identify capacity and delivery risks.
- Assign and reassign resources based on priority risk and availability.
- Coordinate multiple golives occurring on overlapping timelines.
- Partner closely with Patient Recruitment Leads (PRLs) to align ePR delivery with broader study plans.
- Collaborate with Marketing Operations IT and external vendors to ensure delivery commitments are met.
- Oversee delivery of patientfacing ePR websites including qualification flows and handoff to referral hubs.
- Apply project management tools and governance processes aligned with IQVIA standards.
- Proactively escalate risks and drive mitigation to protect timelines quality and sponsor satisfaction.
- Step in to support digital producer work when required to ensure delivery continuity.
Required Qualifications
- 5 years of project management experience managing multiple projects timelines and stakeholders simultaneously.
- 3 years of experience in digital marketing digital operations clinical operations or a related delivery environment preferably in a regulated or healthcare setting.
- Handson experience with Content Management Systems (CMS) is required preferably Sitecore.
Equivalent CMS experience accepted including WordPress Adobe Experience Manager or Drupal. - Proven ability to work independently and drive delivery without close oversight.
- Strong organizational communication stakeholdermanagement and problemsolving skills.
- Ability to manage competing priorities in a fastpaced environment.
- Bachelors degree in Computer Science a related field or equivalent practical experience.
- Formal project management education or demonstrated delivery experience.
Preferred Qualifications
- Experience working in healthcare clinical research agency or other regulated environments.
- Experience with survey tools such as Alchemer.
- PMP or other formal project management certification (preferred not required).
- Background in digital delivery digital operations or patientfocused project execution.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
Required Experience:
Senior IC
Key Skills
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
