Automation Engineer Lead Analyst Express Scripts Inc.

Help us architect the future of pharmacy automation. This role is for a handson technical leader who enjoys solving complex problems thinking strategically and staying closely connected to the systems and teams that keep operations running. As an Automation Engineer Lead Analyst you will play a critical role in ensuring the reliability performance and continuous improvement of advanced pharmacy automation equipment in a highvolume regulated environment.

About Cigna

Cigna is a global health service company dedicated to improving the health wellbeing and peace of mind of those we serve. We care deeply about career growth and development offering opportunities to learn innovate and make a meaningful impact. Here your expertise helps shape the future of healthcare while you continue to grow professionally.

Responsibilities

• Lead advanced maintenance troubleshooting and repair of automated pharmacy equipment using electrical mechanical pneumatic and control system schematics.
• Ensure high reliability and uptime of pharmacy automation systems facility infrastructure and supporting utility systems.
• Analyze system data and reporting outputs to identify trends diagnose root causes and implement permanent corrective actions.
• Monitor and improve Mean Time Between Failures (MTBF) for electromechanical equipment and associated software control systems.
• Troubleshoot install service and repair automated production equipment including robotics PLCs electrical controls and software interfaces.
• Provide expert technical support for robot and PLCbased hardware and software systems.
• Execute preventive corrective and emergency maintenance work orders in alignment with operational priorities.
• Partner with developers production engineering and vendors to implement new processes equipment enhancements and system improvements.
• Recommend design and process improvements to enhance equipment quality performance safety and maintainability.
• Perform routine inspections maintenance rounds and diagnostics to identify early signs of degraded system performance.
• Document all preventive corrective and emergency maintenance activities accurately within the Computerized Maintenance Management System (CMMS Maximo).
• Serve as the senior technical point of contact for junior technicians providing guidance on maintenance activities upgrades installations and spare parts management.
• Support continuous improvement initiatives through root cause analysis technical expertise and crossfunctional collaboration.
• Participate in oncall rotation
• Shift - Monday - Thursday - 2:30 pm to 1:00 AM

Required Qualifications

• High School Diploma or equivalent.
• Minimum of 6 years of experience in automation engineering maintenance or a closely related technical field.
• Handson experience maintaining and troubleshooting highvolume automated or pharmaceutical production equipment.
• Strong mechanical and electromechanical troubleshooting skills.
• Proficiency with PLCs I/O field devices robotic systems and electrical controls.
• Experience using Computerized Maintenance Management Systems (CMMS) to manage work orders and maintenance data.
• Working knowledge of preventive and predictive maintenance practices.
• Ability to work evenings weekends and participate in oncall support as needed.
• Willingness to travel occasionally to other sites or facilities.

Preferred Qualifications

• Associates or Bachelors degree in Engineering Automation Electronics or a related field.
• Experience with RSLogix DeviceNet and ControlNet systems.
• Experience in OSHA 1910 safety standards and regulated production environments.
• Training in root cause analysis and total quality methodologies.
• Prior experience mentoring or leading technical teams.
• Advanced experience with Verint V15 Recording and Analytics Suite.

About Evernorth Health Services

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.