ServiceNow Architect
Job Summary
Job Description:
Extensive IT experience working within a large enterprise on implementation projects.
Proficient in configuring ServiceNow modules including ITSM CSM FSM ITBM HR and SecOps.
Strong technical expertise in ServiceNow modules and integration with third-party applications.
Skilled in using Business Rules Script Includes UI Actions Scheduled Jobs Flow Designer ServiceNow API and Integration Hub.
Participate in requirement-gathering sessions providing input to developers and working as an individual contributor.
Customize ServiceNow using UI Pages UI Macros CSS HTML and Jelly.
Develop system documentation including process flows and design documents.
Oversee upgrade cycles and implement new release features to support business users.
Drive continuous improvement in implementation methodology and service offerings based on user feedback.
Mentor junior team members as needed.
Work to extend ServiceNow capabilities across geographies and departments.
Excellent verbal and written English communication skills.
CAD and Implementation certifications are preferred.
Responsibilities:
ServiceNow Implementation
ServiceNow Configuration
ServiceNow Support
Integration
Required Experience:
Staff IC
Key Skills
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.