People, Workplace & Facilities
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Why should you join dLocal
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate we make it possible for our merchants to make inroads into the worlds fastest-growing emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000 teammates from 30 different nationalities and developing an international career that impacts millions of peoples daily lives. We are builders we never run from a challenge we are customer-centric and if this sounds like you we know you will thrive in our team.
Whats the opportunity
Were hiring a People Workplace & Facilities to own day-to-day office operations and lead the local execution of facilities work ensuring each hub is operational compliant and launch-ready. Youll act as the local single point of contact integrating vendors facilities and IT to deliver a smooth on-time experience. You will be based in the corresponding office/hub. Beyond operations and projects youll drive process optimization and automation to reduce manual work and errors.
What will I be doing
- Serve as the local single point of contact for office operations (access seating meeting rooms cleaning maintenance supplies).
- Ensure building systems run smoothly (HVAC electricity lighting) with landlords/vendors and maintain stock levels with recurring orders.
- Own local delivery of workplace projects (expansions multi-purpose rooms events collaboration zones kitchens call booths branding).
- Translate central milestones into local project plans vendor scopes and acceptance criteria.
- Coordinate on-site with IT & Infrastructure so network AV and access systems are ready on time.
- Provide on-site support: basic troubleshooting for monitors/docks/peripherals Wi-Fi connectivity room setup simple account/access issues; triage and escalate to L1/L2 teams using runbooks.
- Perform proactive room/equipment checks; replace cables/adapters; manage loaner devices; coordinate simple RMAs; support onboarding/offboarding days on site.
- Manage local vendors; provide regular reporting on spend vs budget; support coworking contract reviews.
- Execute and follow up on Health & Safety actions; keep emergency procedures signage and contact lists current; coordinate drills.
- Ensure adherence to company office policies and standards in your hub (IT People Compliance/Security; local regulations such as customs where applicable) and act as the local owner for implementation and follow-through.
- Maintain a local risk log and feed central tracking; participate in operational/readiness reviews; own day-of-launch checklists/sign-off; coordinate local comms with People/Comms.
- Identify and prioritize automation opportunities (inventory readiness checklists spend reporting visitor/access logs) to cut manual work and errors and partner with Facilities/IT to implement tools/integrations and data-driven improvements.
What skills do I need
- Proven experience running office operations and managing multiple vendors in medium/large hubs.
- Hands-on experience coordinating facilities/fit-out projects with cross-functional teams and third parties.
- Working knowledge of Health & Safety and local compliance; able to operate checklists and drive remediations.
- Strong organization and planning; clear reporting on budgets contracts and schedules.
- Basic technical skills for IT support: endpoints (Windows/MacOS) Wi-Fi basics peripherals/printers conference-room AV setup; disciplined triage/escalation using runbooks and excellent customer service.
- Familiarity with ITSM/ticketing and basic asset management; accurate logging and follow-through.
- Automation and process improvement mindset; comfortable with tools and data (e.g. access AV and desk-booking systems).
- Advanced English (mandatory).
What do we offer
Besides the tailored benefits we have for each country dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English Spanish or Portuguese classes.
- Social budget: youll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team Weve got your back!
Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and depending on your role and location you will combine selfmanaged focus time with moments of inperson connection in our collaboration hubs.
What happens after you apply
Our Talent Acquisition team is invested in creating the best candidate experience possible so dont worry you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
About Company
Simplify your cross-border payment operations in high-growth markets. Send and receive funds locally, reaching new customers. One easy integration, unlimited secure transactions.
