[NDK] Customer Service Intern
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Job Location:
Nyon - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to gain hands-on experience and kickstart your career in the thrilling world of Sport Nidecker Group a leading name in board sports brands is looking for a motivated and enthusiastic Customer Service Intern to join our team. This internship offers a unique opportunity to learn from experienced professionals work on real customer interactions and contribute to a high-energy rider-focused organization. Youll support our Customer Service function gaining valuable insight into operations communication and logistics within an international action sports brand.
Duration: We have internship opportunities varying in lengths 4-months to 1 year duration.
Start date: In order to ensure continuity we would love to welcome our next interns from August onwards.
Tasks
Customer Service Support
- Assist in resolving customer inquiries via email chat or phone.
- Provide accurate product and service information to customers.
- Help manage support tickets and follow up on customer issues.
- Contribute ideas to improve overall customer satisfaction and experience.
- Assist with logistics and communication for our B2B and B2C network.
- Collaborate with internal teams to ensure smooth service delivery to consumers
- Assist in resolving warranty requests from both end-consumers shops and distributors
Requirements
- Current students or recent graduates in related fields (Business Marketing Communications Sport management etc.).
- Strong communication skills in English (additional languages are a plus).
- A customer-first mindset with attention to detail and empathy.
- Interest in outdoor or action sports snowboarding knowledge is a bonus!
- Ability to multitask stay organized and work in a fast-paced environment.
- Team-oriented proactive and eager to learn
Benefits
- An opportunity to work with a renowned company at the forefront of innovation in sports and footwear.
- A supportive and collaborative work environment committed to sustainability and excellence.
- Hands-on experience working on projects and having a direct impact.
- Mentorship from our experience teams.
Ready to Ride with Us
Wed love to hear from you! Drop us your resume and a cover letter and let us know what excites you the most and your ideal internship duration. Whether youre looking for a few months of hands-on experience or a longer-term gig were all ears!
About us
Nidecker Group oversees some of the worlds top board sports brands including Emerica éS Etnies Jones Nidecker and Thirtytwo.
Based in Rolle our HQ office represents some of the fastest-growing brands in the snowboarding and footwear industries and collaborates with over 60 distributors across more than 40 countries.
For further details visit our website.
Key Skills
About Company
The Nidecker Group is home to the most innovative and inspirational action sports brands: Nidecker, Yes., Jones, Now, Flow. We create, operate, and accelerate industry-leading brands internationally with one goal: to inspire and enable athletes to lead the progression of their sport. ... View more
